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Error when adding an item to service activity. RRS feed

  • Question

  • Hi,

    I'm currently working on a laptop with a CRM error. When the user tries to add a new item to a Service Activity, he gets an error message stating "unable to load plug-in assembly." This only happens when the user is in offline mode. When online it brings up a list of items that can be added. 

    I've downloaded the log file, and it's as follows:

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Public key token b8a18aa05801839f is not found in allow list.Detail:
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
    <ErrorCode>-2147204719</ErrorCode>
    <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />
    <Message>Public key token b8a18aa05801839f is not found in allow list.</Message>
    <Timestamp>2013-12-09T13:26:46.0449878Z</Timestamp>
    <InnerFault i:nil="true" />
    <TraceText i:nil="true" />
    </OrganizationServiceFault>

    Hopefully someone will be able to give me a hand on this, as I am at a loss.

    Cheers in advance.

    Monday, December 9, 2013 1:33 PM

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