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Product code for OverDrive Media Console RRS feed

  • Question

  • Am using Fix-it to try and uninstall OverDrive Media Console.  I can't install new version because Windows Installer is finding some remnant of an older version.  It does not show in my list of programs in Control Panel.  Running Fix-it to uninstall does not list OverDrive Media Console, but if I select Not Listed, it asks for a Product Code for it.  The OverDrive people say they don't know what that is.  Do you know the OverDrive Media Console product code?
    Friday, August 10, 2012 2:58 PM

Answers

  • After about 2 weeks of trying to get a product code from the OverDrive support person, he finally sent a list of 14 product codes, depending on the version of OverDrive Media Console.  They are:

    v3.0.0.0                8FB21A2C-4F24-47E2-9341-27045B482F4D

    -          v3.0.0.1                59FD743D-A699-449E-8197-BD2899DAD69A

    -          v3.1.0.0                D6F2C4FD-149A-4BA0-A95D-2A80F10EE751

    -          v3.1.0.1                34D6EED8-7650-4E1C-BC26-F5B2DDE185C6

    -          v3.2.0.0                13E86C2B-FF38-418A-A448-A2933AFFA2E5

    -          v3.2.0.1                C7239ACC-601B-46BC-B48D-3998303A326D

    -          v3.2.0.2                C1121C1F-1962-4A23-B2C2-B9515C837179

    -          v3.2.0.3                567C5FE9-17AC-4D5D-99FD-1AC0FC43977C

    -          v3.2.0.4                8ED929E5-37D5-4E01-8052-4FF5E67F403D

    -          v3.2.0.5                D4AFC7AD-F637-4EDD-BC76-767E4AF78CE1

    -          v3.2.0.6                78FE0940-4835-4286-AAB2-CE699E4C4BFC

    -          v3.2.0.7                F66E5390-8BA5-4F2B-957E-55E899E4D60D

    -          v3.2.1.0                D647F06F-2908-487E-9CDA-DE52148CBF49

    -          v3.2.2.0                D07205E7-F6D3-4333-AFCC-782A07685B72

          Unfortuneately, entering these into the Fix-it routine didn't help. they all resulted in an Invalid Code message.  Then I tried searching the registry for each of the codes.  Only 1 of them found entries.  I deleted all the entries and then was able to install the new version of OverDrive Media Console.


    • Edited by jc2442 Thursday, August 16, 2012 4:01 PM
    • Marked as answer by jc2442 Thursday, August 16, 2012 4:01 PM
    Thursday, August 16, 2012 3:54 PM