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  • Question

  • Please genuine my computer software windows xp (sp2) installed and i have to update with your wepsite for all.

     

    Thankyou for co-operation.

     

    Friday, April 13, 2007 11:14 AM

Answers

  • Anonymous #1,234,575,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer, or with the materials you received with the computer, or with your retail purchase of Windows, to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Friday, April 13, 2007 3:27 PM