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  • Question

  •  

    it wont let me install internet explorer 7
    Wednesday, September 5, 2007 1:29 PM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Wednesday, September 5, 2007 1:53 PM
    Moderator
  • Hello King,

     

    Well provide us with the diag results and any error codes or messages which you receive while attempting to install IE 7.  Thank you,

     

     

    Stephen Holm, MS

     

    Thursday, September 6, 2007 9:55 PM

All replies

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Wednesday, September 5, 2007 1:53 PM
    Moderator
  • Hello King,

     

    Well provide us with the diag results and any error codes or messages which you receive while attempting to install IE 7.  Thank you,

     

     

    Stephen Holm, MS

     

    Thursday, September 6, 2007 9:55 PM