Remove From My Forums

Tanjay phones after R2 install

Question
0

Sign in to vote

Hi,

I have installed OCS r2 and moved two users to the new system. The weird thing is now when one user logs into the TanJay phone the login is successful. When I try with the other user I get a Fatal Application Error. I have tried this with 3 different Tanjay phones and can't find the cause. Has anyone seen this issue?

Thanks

Tuesday, January 20, 2009 6:43 PM

All replies

0

Sign in to vote

Is enterprise voice fully configured for the user experiencing the problem?
Compare their settings please
- Belgian Exchange Community : http://www.pro-exchange.be -

Tuesday, January 20, 2009 11:02 PM
0

Sign in to vote

Yes both accounts are the exact same and setup for EV. I have also tried adding a location profile to the user account and still no luck.

Tuesday, January 20, 2009 11:40 PM
0

Sign in to vote

Hi, :)

did you tried using Snooper from the OCS R2 Reskit at the your OCS STD / FE Server. Is your R2 Server RTM ??? Version: 3.5.6907.0 (Volume)

All of the Tanjay phones run the same firmware? Which one is it ? I am using the public available FW 1.0.522. 101 (1.23) with the R2 RTM Server.

Best regards,

Jan
Jan Boguslawski | Consultant IT Infrastructure | MCSE, MCTS OCS | ITaCS Berlin | www.itacs.de

Friday, January 30, 2009 6:04 PM
0

Sign in to vote

Hi Jan,

why don't you use R2 firmware on Tanjay supporting new features?

Greetings from nearby :-)
Johann Deutinger | MCTS Exchange 2007 / OCS 2007

Saturday, January 31, 2009 10:12 PM
0

Sign in to vote

Hi Guys,

I am working on getting my phone to update the firmware! I am having both of these issues and working on them both!

Thanks for the help I will post when I can figure out the issue.

Tuesday, February 3, 2009 9:03 PM
0

Sign in to vote

As for the RTM I am in the process of upgrading from Beta to RTM. I should have this upgraded in a few hours.

Tuesday, February 3, 2009 9:11 PM
0

Sign in to vote
Hi :)

I successfully upgraded the Tanjay's yesterday :) to R2 FW. I experienced two things:

seems that you should have to the FW 1.0.522. 101 (1.23) also in the OCS R2 Device Updater + the new R2 3.5.6907.0 (1.23). So the Rollback Option will become available.

you can "push" the update process when you log in on 2 or more Tanjays with the same account, but be only active on one of them for some minutes.

None of this is verified, just my experience. All of my test devices (3) were updated in less then 10 minutes. Now I am able to enjoy the new features :)

I wish you all good luck with your updates to R2!

Best regards,

Jan

btw: dont forget to check out the new available downloads:

Office Communicator Phone Edition
http://www.microsoft.com/downloads/details.aspx?FamilyID=565595be-6cf3-4a61-a1e4-12555749ca64

OCS 2007 R2 Eval
http://www.microsoft.com/downloads/details.aspx?FamilyID=67a3de72-7dbd-4e0b-92a5-29d0b46009a7

OC 2007 R2 Eval

http://www.microsoft.com/downloads/details.aspx?FamilyID=535637af-d92f-41b1-bf0c-54a526a88247

Office Communications Server 2007 R2 Attendant

http://www.microsoft.com/downloads/details.aspx?FamilyID=3d619c8c-6540-4f2d-b78e-5b4c25780adb

Office Communications Server 2007 R2 Group Chat Client

http://www.microsoft.com/downloads/details.aspx?FamilyID=2ac20539-5b4f-4fd0-88b3-b343a439d576

Office Communications Server 2007 R2, Group Chat Server

http://www.microsoft.com/downloads/details.aspx?FamilyID=284e27ee-28a3-4fd5-9515-b90b609cedc4

Microsoft Office Communications Server 2007 R2 Group Chat Administration Tool

http://www.microsoft.com/downloads/details.aspx?FamilyID=8c1b742c-48a8-45ef-beaa-d6340b97bdb7

CoMo - MSI - Pocket PC

http://www.microsoft.com/downloads/details.aspx?FamilyID=bc08cdb7-98e9-47e5-aa63-eb17c2ce4592

CoMo - MSI - Smartphone

http://www.microsoft.com/downloads/details.aspx?FamilyID=93062936-f216-4d97-aa13-105a20454322

UCMA 2.0 SDK - 32 bit

http://www.microsoft.com/downloads/details.aspx?FamilyID=768efa33-6606-4b2b-809a-6c69274621d3

UCMA 2.0 SDK - 64 bit

http://www.microsoft.com/downloads/details.aspx?FamilyID=b20967b1-6cf5-4a4b-b7ae-622653ac929f

Speech Language Packs (12 langs)

http://www.microsoft.com/downloads/details.aspx?FamilyID=30e14c5a-a42c-4d4e-9513-c4b0b8d21086

Jan Boguslawski | Consultant IT Infrastructure | MCSE, MCTS OCS | ITaCS Berlin | www.itacs.de
Wednesday, February 4, 2009 8:10 AM
0

Sign in to vote

I have installed the OCS R2 as a Consolidated FE server w/ a share for Updates. This folder has been populated and I have placed updates within this folder. Where do I tell the update server to approve the update? Am I missing a snap in for my Communications Server R2 mmc? I have looked everywhere to find the Device Updaters and/or Device Update Service console.

Any help would be much appreciated!

Wednesday, February 11, 2009 5:54 AM
0

Sign in to vote

Hi, please open the R2 MMC and check the Pool Level, via right click on it. In the context menu, you should see Device Updater. It should be be in the middle of "Filtering Tools" and Properties.

Best regards,
Jan
Jan Boguslawski | Consultant IT Infrastructure | MCSE, MCTS OCS | ITaCS Berlin | www.itacs.de

Sunday, February 22, 2009 3:32 PM
0

Sign in to vote

Hi

I need to update LG-Nortel 8540 from FW 1.0.522. 101 (1.23) the new R2 3.5.6907.0 in OCSR2.
What steps to follow?

Thanks

Sunday, June 28, 2009 9:51 PM

Asked by:

Tanjay phones after R2 install

Question

All replies