locked
Another annoyed person RRS feed

  • Question

  • Can someone tell me how to fix my non genuine XP?

    i can't listen to my music anymore in media player.

     

    Diagnostic Report (1.5.0723.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-PY6BX-K24PJ-TWT6M
    Windows Product Key Hash: gBNdtaXuo+0yYWQ2vJRYtwUVPx0=
    Windows Product ID: 55274-643-7213323-23260
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: 9e8c6f32-d647-4064-84bf-33aec0770a54
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.722.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.5.540.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>9e8c6f32-d647-4064-84bf-33aec0770a54</UGUID><Version>1.5.0723.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-TWT6M</PKey><PID>55274-643-7213323-23260</PID><PIDType>1</PIDType><SID>S-1-5-21-746137067-1957994488-725345543</SID><SYSTEM><Manufacturer>GBT___</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="3"/><Date>20041029000000.000000+000</Date></BIOS><HWID>91C23AC70184206F</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Thursday, December 14, 2006 12:35 AM

Answers

  • A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, you'll see a button to click on which will provide information on how to acquire a WGA Kit.

    Thursday, December 14, 2006 12:59 AM
    Moderator
  • Hi Jaymee,

    As Carey mentioned, the failure you are seeing is because the product key used to install Windows is a Volume License Key that has been blocked by Microsoft.  The VLK is blocked on behalf of the company who has a Volume License Agreement with Microsoft.

    If you feel you are the legal VLK owner, please open a support incident:  http://go.microsoft.com/fwlink/?LinkId=52029 with Microsoft Product Support.  Within the support incident, provide PSS with the full 25-character VLK, and your company name.  Ask them to verify the block status with the Worldwide Licensing team and the WGA team. 

    Otherwise, if you are within an Enterprise, I would suggest contacting your IT Department.  VLK's are never blocked by Microsoft without expressed permission by the authorized VLK holder (who would have been provided a new VLK before their old key being blocked).

    I hope this helps.

    Thanks,
    Michelle

    Wednesday, December 20, 2006 10:36 PM

All replies

  • A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, you'll see a button to click on which will provide information on how to acquire a WGA Kit.

    Thursday, December 14, 2006 12:59 AM
    Moderator
  • Hi Jaymee,

    As Carey mentioned, the failure you are seeing is because the product key used to install Windows is a Volume License Key that has been blocked by Microsoft.  The VLK is blocked on behalf of the company who has a Volume License Agreement with Microsoft.

    If you feel you are the legal VLK owner, please open a support incident:  http://go.microsoft.com/fwlink/?LinkId=52029 with Microsoft Product Support.  Within the support incident, provide PSS with the full 25-character VLK, and your company name.  Ask them to verify the block status with the Worldwide Licensing team and the WGA team. 

    Otherwise, if you are within an Enterprise, I would suggest contacting your IT Department.  VLK's are never blocked by Microsoft without expressed permission by the authorized VLK holder (who would have been provided a new VLK before their old key being blocked).

    I hope this helps.

    Thanks,
    Michelle

    Wednesday, December 20, 2006 10:36 PM