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Build 7600. This copy of Windows is not genuine. RRS feed

  • Question

  • Hi there.

    I bought this system about 8 months ago:

    Dell M1730, Intel Core 2 Duo 2.4 GHz, 4GB RAM, 9800M GT (SLi), SigmaTel High Definition Audio Speakers etc etc etc...... Windows 7 32-bit OS.

    I bought this system on eBay from a seller with high feedback percentage and score, It came with a suspect windows 7 32-bit OS disc. The disc was clearly just a normal DVD anyone could buy in any computer shop, that is to say, it was by no means identifiable as a genuine windows disc in any way except for the hand-written "Windows 7 32-bit" in black bold permanent marker pen. I'm not sure this is relevant but it is possible (?).

    I have downloaded and run the MGA tool and here are the results:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
    Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
    Windows Product ID: 00359-OEM-8992687-00095
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {B8A93D08-2B1F-430D-97A8-70259AFA4B27}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B8A93D08-2B1F-430D-97A8-70259AFA4B27}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-891099506-2936168472-1087021827</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MXG071                          </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="4"/><Date>20100423000000.000000+000</Date></BIOS><HWID>E3B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800095-02-2057-7600.0000-1242011
    Installation ID: 007204712490540492285702014390013005728924128524497665
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: RMV82
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 3
    Trusted time: 31/05/2011 17:33:37

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:31:2011 17:35
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABwABAAEAAAABAAAAAgABAAEAeqi6XfqDQJFK4LiWRoMGDHh1fIIg7DSvvEG4KAjRRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M08   
      FACP            DELL          M08   
      HPET            DELL          M08   
      BOOT            DELL          M08   
      MCFG            DELL          M08   
      OSFR            DELL          M08   
      SLIC            DELL          M08   
      SSDT            PmRef        CpuPm

    Also when I get onto the Microsoft website it doesn't seem to give me any way of validating Windows, instead it just displays a seletion of Windows 7 products.

    I live in the UK if that helps...

     

     

    Tuesday, May 31, 2011 4:42 PM

Answers

  • "Zodeak" wrote in message news:68629439-a4cc-45ce-b4cc-685318fcf151...

    Sounds worryingly plausible. So basically all I have to do is get a Windows 7 compatible BIOS upgrade....somewhere. I have looked on the Dell website for BIOS updates but (as you may well have cunningly deduced) I'm not a software man, so I am reluctant to download certain things, especially BIOS. However, I did download the original BIOS I had before upgrading (A10) but after the update I had the same message. What I don't understand is how the previous version was perfectly fine and in working order before I updated to a newer version but now it is not compatible?!?! Have Microsoft got me in their cross-hairs?! I do have a question though: Are BIOS universal? As in, can one BIOS be used on all computers with the same OS.

     

    Okay I sent an email to the eBAY merchant. He said that I should google "slic 2.1" because I have a compliant BIOS, and this should apparently activate the product (my M1730). His english isn't the best so i'm reading gist here, but basically I get the impression he wants me to activate a tool he will email me which will "add the key and certificate as per dell install" (exact words).

     

    BTW I am very grateful at the helpful responses, and here I was thinking microsoft was a crazy, derailed company; I was completely wrong from what I've seen here!


    99% of the people here are volunteers, not MS staffers - we do this for the fun of it (yeah, we really are that stupid <g>). The one regular exception in these WGA forums is Darin Smith, who is an MS staffer, and provides a link to the deeper recesses of the mysteries of the WGA process, and checks product Keys against MS's database if there's any doubt about them.
     
    Yep - what your supplier has said confirms what I was saying - it's *definitely* a counterfeit, which he's going to send you a Loader to patch.
     
    Your best bet - assuming you can't force him to give you a refund - is to purchase a Full Retail copy of Win7, and reinstall clean. Since the system has undoubtedly been installed by a scammer, I would be very reluctant to continue running with what he's installed. Your other option is to get a set of recovery disks from the manufacture for the original OS, and clean install that (cheaper, but you end up with Vista rather than Win7)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 2, 2011 9:52 AM
    Moderator

All replies

  • Hello Zodeak,

      Did the PC come with a Certificate of Authenticity (CoA) sticker located on the side, back, bottom or (for some laptops) in the battery compartment of the PC?

     

      If so, confirm the CoA sticker is for Windows 7 Home Premium.  If it is, then click the Start button and type: slui 3 and hit the Enter key.  This will open the Change Product Key wizard, follow the wizard and when asked, enter the Product Key listed on the CoA sticker.

      Once done, you may need to Activate by Phone. Just click the Start button again and this time type: slui 4 and hit the Enter key. Follow the Activate by Phone wizard and, if all has gone as it should, the issue should be resolved.

     

    Thank you,


    Darin MS
    Tuesday, May 31, 2011 8:42 PM
  • Yeah, the CoA sticker doesn't say it is 7 or Vista or anything actually. Some black letters are visible but have been rubbed off sufficiently to make reading them impossible. However, it does say Mirosoft Copyright 2005, and I didn't think that Windows 7 had come out then if that helps. In short, there is no way of saying if it Windows 7 HP to my knowledge. A product key is visible, but I have tried to enter it into the activation pop-up but it says it's not a valid Windows 7 product key or something.

     

    Oh yeah, some extra info. This started when I downloaded new motherboard drivers and/or the latest BIOS (to improve performance), it asked me to restart the computer, so I did then I got all these Windows 7 notifications and the build 7600 message at the bottom of the screen.

    Wednesday, June 1, 2011 7:25 AM
  • "Zodeak" wrote in message news:648621b7-a1e7-4fa3-a81b-c816cd1ad141...

    Yeah, the CoA sticker doesn't say it is 7 or Vista or anything actually. Some black letters are visible but have been rubbed off sufficiently to make reading them impossible. However, it does say Mirosoft Copyright 2005, and I didn't think that Windows 7 had come out then if that helps. In short, there is no way of saying if it Windows 7 HP to my knowledge. A product key is visible, but I have tried to enter it into the activation pop-up but it says it's not a valid Windows 7 product key or something.

     

    Oh yeah, some extra info. This started when I downloaded new motherboard drivers and/or the latest BIOS (to improve performance), it asked me to restart the computer, so I did then I got all these Windows 7 notifications and the build 7600 message at the bottom of the screen.


    Since it's a Dell, you should be able to tell by going to the Dell site and entering your Service Tag number  - IIRC, it will list what the machine originally shipped with.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 1, 2011 8:04 AM
    Moderator
  • Ah yes, you've jogged my memory. I remember being confused on the dell website whilst downloading the drivers that it said I had a Vista system, when clearly I don't (this is after I entered the service tag). However I bought it off eBay and the Windows 7 is OEM, so i'm guessing it was supplied by the eBay seller, this was actually a "New (other)" condition laptop, meaning it had to be sent back to dell for mechanical repairs. The eBay seller gets most of his items in this way, so I got it cheap!
    Wednesday, June 1, 2011 10:59 AM
  • "Zodeak" wrote in message news:1e12807d-5b66-4792-9f17-49360eaa0762...
    Ah yes, you've jogged my memory. I remember being confused on the dell website whilst downloading the drivers that it said I had a Vista system, when clearly I don't (this is after I entered the service tag). However I bought it off eBay and the Windows 7 is OEM, so i'm guessing it was supplied by the eBay seller, this was actually a "New (other)" condition laptop, meaning it had to be sent back to dell for mechanical repairs. The eBay seller gets most of his items in this way, so I got it cheap!

    Hmmm - sounds to me like they installed a counterfeit Win7 and used a hacker's Loader program to by-pass activation requirements. Usually this wouldn't be discovered until SP1 was installed, as it checks for them, and changes some of the files involved anyhow.
     
    Your BIOS is definitely OK for Vista - but not for Win7. You *may* be able to get around it if you check for a BIOS update, and see if they offer a Win7-compliant one.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, June 1, 2011 11:19 AM
    Moderator
  • Sounds worryingly plausible. So basically all I have to do is get a Windows 7 compatible BIOS upgrade....somewhere. I have looked on the Dell website for BIOS updates but (as you may well have cunningly deduced) I'm not a software man, so I am reluctant to download certain things, especially BIOS. However, I did download the original BIOS I had before upgrading (A10) but after the update I had the same message. What I don't understand is how the previous version was perfectly fine and in working order before I updated to a newer version but now it is not compatible?!?! Have Microsoft got me in their cross-hairs?! I do have a question though: Are BIOS universal? As in, can one BIOS be used on all computers with the same OS.

     

    Okay I sent an email to the eBAY merchant. He said that I should google "slic 2.1" because I have a compliant BIOS, and this should apparently activate the product (my M1730). His english isn't the best so i'm reading gist here, but basically I get the impression he wants me to activate a tool he will email me which will "add the key and certificate as per dell install" (exact words).

     

    BTW I am very grateful at the helpful responses, and here I was thinking microsoft was a crazy, derailed company; I was completely wrong from what I've seen here!

    Thursday, June 2, 2011 9:28 AM
  • "Zodeak" wrote in message news:68629439-a4cc-45ce-b4cc-685318fcf151...

    Sounds worryingly plausible. So basically all I have to do is get a Windows 7 compatible BIOS upgrade....somewhere. I have looked on the Dell website for BIOS updates but (as you may well have cunningly deduced) I'm not a software man, so I am reluctant to download certain things, especially BIOS. However, I did download the original BIOS I had before upgrading (A10) but after the update I had the same message. What I don't understand is how the previous version was perfectly fine and in working order before I updated to a newer version but now it is not compatible?!?! Have Microsoft got me in their cross-hairs?! I do have a question though: Are BIOS universal? As in, can one BIOS be used on all computers with the same OS.

     

    Okay I sent an email to the eBAY merchant. He said that I should google "slic 2.1" because I have a compliant BIOS, and this should apparently activate the product (my M1730). His english isn't the best so i'm reading gist here, but basically I get the impression he wants me to activate a tool he will email me which will "add the key and certificate as per dell install" (exact words).

     

    BTW I am very grateful at the helpful responses, and here I was thinking microsoft was a crazy, derailed company; I was completely wrong from what I've seen here!


    99% of the people here are volunteers, not MS staffers - we do this for the fun of it (yeah, we really are that stupid <g>). The one regular exception in these WGA forums is Darin Smith, who is an MS staffer, and provides a link to the deeper recesses of the mysteries of the WGA process, and checks product Keys against MS's database if there's any doubt about them.
     
    Yep - what your supplier has said confirms what I was saying - it's *definitely* a counterfeit, which he's going to send you a Loader to patch.
     
    Your best bet - assuming you can't force him to give you a refund - is to purchase a Full Retail copy of Win7, and reinstall clean. Since the system has undoubtedly been installed by a scammer, I would be very reluctant to continue running with what he's installed. Your other option is to get a set of recovery disks from the manufacture for the original OS, and clean install that (cheaper, but you end up with Vista rather than Win7)

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 2, 2011 9:52 AM
    Moderator
  • Damn! That is actually quite annoying. The dude seemed genuine, and he was genuinely a nice man (I spoke on the phone to him about many things) and I also got the laptop sent back to him and he repaired eveything. Ahh well, some people need money more than others. I would guess that's what drives this forging industry, if Windows OS's weren't so expensive there would be a whole lot less forgeries I would wager. Oh well! Looks like I will need to buy a new copy then. Do you clever people here have any ideas of getting hold of a new version of Windows 7. OBVIOUSLY BUYING FROM EBAY COULDN'T POSSIBLY GO WRONG -.- I actually looked up on youtube counterfiet Windows 7 packs and apparently around half on eBay are false. A worrying thought! I live in the UK mind you.

     

    Oh yeah, and again thanks so much for the great replies, it was genuinely interesting for me. YOU DO A GOOD JOB!!!

    Thursday, June 2, 2011 1:24 PM
  • "Zodeak" wrote in message news:f0b483ef-eeb1-46b8-90e9-e85839f93e02...

    Damn! That is actually quite annoying. The dude seemed genuine, and he was genuinely a nice man (I spoke on the phone to him about many things) and I also got the laptop sent back to him and he repaired eveything. Ahh well, some people need money more than others. I would guess that's what drives this forging industry, if Windows OS's weren't so expensive there would be a whole lot less forgeries I would wager. Oh well! Looks like I will need to buy a new copy then. Do you clever people here have any ideas of getting hold of a new version of Windows 7. OBVIOUSLY BUYING FROM EBAY COULDN'T POSSIBLY GO WRONG -.- I actually looked up on youtube counterfiet Windows 7 packs and apparently around half on eBay are false. A worrying thought! I live in the UK mind you.

     

    Oh yeah, and again thanks so much for the great replies, it was genuinely interesting for me. YOU DO A GOOD JOB!!!


    We try:)
    eBay in the UK is no better than it is in the US - believe me! (I'm in Wales) - other auction and flea-market sites are also well-covered by the fraudsters.
    For the UK, I've found that the best reputable companies (which I use regularly) are dabs.com and scan.co.uk - pricing is pretty much the same, and a lot less than MS's RRP. There may be others with lower prices, but these two at least deliver on time (almost) every time, and explain everything. The few times I've had a problem it was corrected without too much hassle.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 2, 2011 2:14 PM
    Moderator
  • You say that I should purchase a full retail copy of Win7 and reinstall "clean". Does this wipe all of my other programs off? I'm guessing I need to do some backing up on an external HDD then copying back onto the internal hard-drive? I couldn't get a good answer from google...
    Friday, June 3, 2011 1:41 PM
  • "Zodeak" wrote in message news:bf11f9f8-839d-4e1f-8a44-c1ccc8cd47ca...
    You say that I should purchase a full retail copy of Win7 and reinstall "clean". Does this wipe all of my other programs off? I'm guessing I need to do some backing up on an external HDD then copying back onto the internal hard-drive? I couldn't get a good answer from google...

    The reason for the Clean Install is that you can never be certain with counterfeits that they haven't been primed with backdoors and malware.
    A Clean Install will wipe EVERYTHING on the C: drive (at least) - so you need to back up all data to external storage, and make sure that you have any product keys necessary for reinstalling software, etc after the OS install. Don't forget your email store, wherever you email client keeps the data ('C:\Users\<User>\AppData\Local\Microsoft\Windows Live Mail' is default for Windows Live Mail)
     
    Belarc Advisor does a good job of itemising all software on the machine, and retrieves most MS Keys and a lot of others (www.belarc.com )
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, June 3, 2011 2:08 PM
    Moderator