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The product key found in this computer in not valid for use in your region RRS feed

  • Question

  • After suffering a fatal crash on my W2k PC I decided to rebuild and upgrade to XP. All was well until I decided to change my wireless security from WEP to WPA2 and needed to download a patch from microsoft site. In order to download the patch I had to run a "genuine" check. The result of the check was that my copy of XP was deemed not to have passed genuine validation. I obtained my copy of XP PRO + SP2 + COA + Product Key from a well known UK auction website. I have downloaded and run MGADIAG.exe and append the results. The product key on the CD differs from that in the report. Any suggestions as to how I can make my copy of XP genuine or have I wasted my money. (I should be able to restore prior to trying to get WPA2 patch.)

    Thanks for any help/advice
    C-S

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23093
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {DC9D59D6-B38B-4C84-B779-C35DBB60E159}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DC9D59D6-B38B-4C84-B779-C35DBB60E159}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23093</PID><PIDType>1</PIDType><SID>S-1-5-21-583907252-1563985344-854245398</SID><SYSTEM><Manufacturer>SOLTEK</Manufacturer><Model>75FRV</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>Version 07.00T</Version><SMBIOSVersion major="2" minor="3"/><Date>20010402000000.000000+000</Date></BIOS><HWID>C9773E1F0184206F</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Saturday, August 29, 2009 4:26 PM

Answers

  • Hello C-S,

    It appears that you purchased a nongenuine copy of XP at that infamous auction site.  Search this site for this PK 2487J-KWKMF-RPWBY to see the many victims of this counterfeit.

    Please run the PK Updater Utility http://go.microsoft.com/fwlink/?linkid=45668 to see if you can change the installed PK of 2487J-KWKMF-RPWBY to the PK printed on the CoA.  If the PK is successfully changes, restart the computer, then rerun the mgadiag utility and post a fresh report in a response.

    If the PK on the CoA matches 2487J-KWKMF-RPWBY, then insert the CD that came with the licensing kit into the computer, navigate to the setupp.ini file located in the \i386 folder, open the setupp.ini file for editing, then copy and paste the second section of the file ("PID") into your response.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, September 1, 2009 4:35 PM
    Tuesday, September 1, 2009 2:42 AM

All replies

  • Hello C-S,

    It appears that you purchased a nongenuine copy of XP at that infamous auction site.  Search this site for this PK 2487J-KWKMF-RPWBY to see the many victims of this counterfeit.

    Please run the PK Updater Utility http://go.microsoft.com/fwlink/?linkid=45668 to see if you can change the installed PK of 2487J-KWKMF-RPWBY to the PK printed on the CoA.  If the PK is successfully changes, restart the computer, then rerun the mgadiag utility and post a fresh report in a response.

    If the PK on the CoA matches 2487J-KWKMF-RPWBY, then insert the CD that came with the licensing kit into the computer, navigate to the setupp.ini file located in the \i386 folder, open the setupp.ini file for editing, then copy and paste the second section of the file ("PID") into your response.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Tuesday, September 1, 2009 4:35 PM
    Tuesday, September 1, 2009 2:42 AM
  • Hello Dan,

    Thanks for replying and the suggestions.

    I've run the PK Updater Utility but it fails with "The product key entered is not a valid key for this system. Please check it for typing errors and try again". I tried again but got the same message, as expected.

    The PK that I used and that came with the CD ends with JDH76-R42W8-B84KB.

    The contents of the setupp.ini file on the CD are
    [Pid]
    ExtraData=796674736977656D7A622E385892A4
    Pid=55274270

    Hope this is of some help. If you need more info please let me know.

    Regards
     C-S
    Tuesday, September 1, 2009 5:05 PM
  • Hello C-S,

    An internet search shows that the PK on your CoA JDH76-R42W8-B84KB is a widely publicized product key, which is a definite indicator of counterfeit software.

    The Pid=value on your CD, which probably is masquerading as an OEM CD by having "For distribution with a new PC only" in the pper left quadrant, indicates that the contents of the CD are Volume Licensing bits and not OEM bits.  The genuine OEM Pid=value would end with the letters "OEM."

    It's pretty clear at this point that what you purchased on the auction site was counterfeit software.  First, contact the seller with the information we have gathered here and see if they will refund your money.  If not, pursue whatever consumer remedies that the auction site and your payment system provide for disputes with sellers.

    If that does not work, you can follow the prompts that are being display by the WGA Notifications Utility and choose the option to submit a piracy report and send your possibly counterfeit materials to Microsoft.  If Microsoft finds that they are hi-quality countefeits, you may qualify for a complimentary replacement.

    Post back to keep us abreast of developments in your siutation.  Good Luck!  :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, September 1, 2009 5:32 PM
  • Hi Dan

    I sent all the required paperwork and CD to Microsoft on 14 September 2009. I was unable to get the address of the seller as both ebay and Paypal said they couldn't tell me as it was against Data Protection laws. On 9/10/2009 I received from Microsoft the complimentary windows Genuine Advantage Kit. Well done Microsoft. I 'm now going to save all my important data, do a clean install of XP and reload all my applications.

    Thanks for your help, a happy ending.

    Regards
     Colin

    Saturday, October 10, 2009 10:31 AM
  • Hello C-S,

    Thanks very much for coming back here to let us know how it all turned out.

    Nice to see the Good Guys win one! :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, October 10, 2009 12:22 PM