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Microsoft Genuine Advantage RRS feed

  • Question

  • I am getting a messagte that I do not have Microsoft Genuine Advantage, this just started a few days ago. I purchased Microsoft Genuine Advantage on 5/9 2006 under ordr # 01112010141399 with a product key of xxxxxx. How can I get rid of the message?
    • Edited by Darin Smith MS Tuesday, September 15, 2009 9:16 PM Never post your Product Key on a Public Forum
    Saturday, September 12, 2009 3:17 PM

Answers

  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, September 23, 2009 6:31 PM
    Wednesday, September 23, 2009 6:31 PM

All replies

  • Hello behrway,

    NOTE:  Please edit your original post ASAP to remove the Product Key---it is not needed here for support!!!

    Please refer to the link below and run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Next look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key that may be printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, September 12, 2009 3:24 PM
  • I purchased Microsoft Genuine Advantage on 5/9 2006 under ordr # 01112010141399 with a product key (...)
    Thanks for the key.

    I'm sure it will come in handy at some point in the future.



    Saturday, September 12, 2009 7:19 PM
  • No reply from original poster.

    Closing thread as Answered.

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, September 23, 2009 6:31 PM
    Wednesday, September 23, 2009 6:31 PM