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i paid 524.94 dollars , ans is impossible use for example envelopes or any thing the program request me validation RRS feed

  • Question

  • i paid 524.94 dollars , ans is impossible use for example envelopes or any thing the program request me validation

     

    i paid 524.94 dollars , ans is impossible use for example envelopes or any thing the program request me validation

     

     

    Friday, January 4, 2008 4:38 AM

Answers

  • Maria,

     

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Also please tell us if the programs are displaying any error messages and/or error codes.

    Saturday, January 5, 2008 4:09 PM