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Vista Ultimate now (all of a sudden) not genuine RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
    Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
    Windows Product ID: 89580-OEM-7332132-00031
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {EAC2260C-2DE9-4600-8323-84E916D76183}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EAC2260C-2DE9-4600-8323-84E916D76183}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-932CC</PKey><PID>89580-OEM-7332132-00031</PID><PIDType>2</PIDType><SID>S-1-5-21-992677300-2858405148-3207967201</SID><SYSTEM><Manufacturer>BIOSTAR Group</Manufacturer><Model>TP45E XE</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080015 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090511000000.000000+000</Date></BIOS><HWID>B6323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1648, 9) (null): 0xC004E017

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAEAAQABAAAABAABAAEAJJQUU5YyNvnyBtqehDRGvPTjAAxcTfL0xuWsVtZqDszXaiqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            051109        APIC1415
      FACP            051109        FACP1415
      MCFG            051109        OEMMCFG
      OEMB            051109        OEMB1415
      SSDT            DpgPmm        CpuPm
      SLIC            _ASUS_        Notebook


    A few hours ago my computer was working fine, and I got a blue screen and it restarted. The blue screen was IRQL_NOT_LESS_OR_EQUAL or something like that. After it restarted I now have a window on a black screen giving me 3 options and none of them work. I can't do anything else. I tried the "Enter a new product key" option and left it blank to try to reactivate my current key but it didnt work. I googled a whole bunch of stuff and tried a key off of there and it didn't work. I tried just about everything else except for reinstalling and all of that didn't work.

    I don't want to have to resort to using some kind of fake "black-market" product key or patch to be able to use windows. And I don't want to have to reinstall.

    Tuesday, June 1, 2010 2:42 AM

Answers

  • "penguin2254" wrote in message news:1d38e2b6-57db-4874-af8a-16ebcef63a7c ...
    "penguin2254" wrote in message news:dea4085f-7511-4843-97eb-6b84bf22c188...
     
     
    > The thing is my 3 options with the reduced functionality screen look
    > like this, I don't have an option to activate by phone. Here's an image
    > (that I got off of the net, I can't take a screenshot or anything of my
    > actual computer but it is an exact replica)
    >
    >
     
    Ooops! - we're in Vista aren't we?
    Doesn't matter - it'll work in Safe Mode
    (and you don't have to worry about turning the services off and on - they're
    off in Safe Mode anyway)
     
    HTH
     
    --
     
     The steps you gave me didn't work. I renamed the tokens.dat to tokens.bar via the command prompt (in safe mode, I get a "Not enough quota to process this command" error if I'm not in safe mode) and it worked successfully, but the cscript slmgr.vbs -rilc gave me an error "Permission is denied". I ignored it hoping that I would be able to do it in the normal state of windows (out of safe mode) but after entering my user account password and after the welcome screen disappeared I get a dialog stating that I need to reinstall windows.

    Which I refuse to do.

    I went back into safe mode and renamed the new tokens.dat to tokens1.dat and renamed the tokens.bar to tokens.dat and now I don't get the "You must reinstall Windows to activate" dialog but now I'm still in reduced functionality mode.

    Any other ideas? I really do appreciate your help so far, though, Noel.
     
    Ignore that last! SLS *will* not start in Safe Mode (:
    *Bother*!!
     
    Best wait for Darin, I'm afraid :(

     
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    It's fine, I just finished reinstalling windows and it seems to be fine now.

     

    I do appreciate your help, though.

    Wednesday, June 2, 2010 6:47 PM

All replies

  • "penguin2254" wrote in message news:ad44ee89-83bf-4b9d-9d24-8a67ff6842a4...
    > Diagnostic Report (1.9.0027.0):
    > -----------------------------------------
    > Windows Validation Data-->
    > Validation Status: Invalid License
    > Validation Code: 50
    > Cached Online Validation Code: 0xc004c4a8
    > Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
    > Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
    > Windows Product ID: 89580-OEM-7332132-00031
    > Windows Product ID Type: 2
    > Windows License Type: OEM SLP
    > Windows OS version: 6.0.6001.2.00010100.1.0.001
    > ID: {EAC2260C-2DE9-4600-8323-84E916D76183}(3)
     
     
    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1648, 9) (null): 0xC004E017
     
    Seems to be your problem...
    <quote Darin - Forum Owner>
    It looks as if Vista's Licensing Store may be corrupt or the data it
    contains is messed up in some way. Try the below steps to recreate the
    Licensing Store and it data.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd
    %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to
    complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. (use the
    Product key found on the sticker on the side or bottom of the computer and
    Activate using the By Phone method)
     
    </quote>
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 1, 2010 8:23 AM
    Moderator
  • "penguin2254" wrote in message news:ad44ee89-83bf-4b9d-9d24-8a67ff6842a4...
    > Diagnostic Report (1.9.0027.0):
    > -----------------------------------------
    > Windows Validation Data-->
    > Validation Status: Invalid License
    > Validation Code: 50
    > Cached Online Validation Code: 0xc004c4a8
    > Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
    > Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
    > Windows Product ID: 89580-OEM-7332132-00031
    > Windows Product ID Type: 2
    > Windows License Type: OEM SLP
    > Windows OS version: 6.0.6001.2.00010100.1.0.001
    > ID: {EAC2260C-2DE9-4600-8323-84E916D76183}(3)
     
     
    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1648, 9) (null): 0xC004E017
     
    Seems to be your problem...
    <quote Darin - Forum Owner>
    It looks as if Vista's Licensing Store may be corrupt or the data it
    contains is messed up in some way. Try the below steps to recreate the
    Licensing Store and it data.
     
    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd
    %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to
    complete, please be patient)
    11) Restart your computer twice.
    12) You may be required to enter the Product Key and/or Activate. (use the
    Product key found on the sticker on the side or bottom of the computer and
    Activate using the By Phone method)
     
    </quote>
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     The thing is my 3 options with the reduced functionality screen look like this, I don't have an option to activate by phone. Here's an image (that I got off of the net, I can't take a screenshot or anything of my actual computer but it is an exact replica)

    <img src="http://media3.washingtonpost.com/wp-dyn/content/photo/2007/02/08/PH2007020801407.jpg">

    If the code didn't work here's a link:

    http://www.washingtonpost.com/wp-dyn/content/photo/2007/02/08/PH2007020801407.html

    I haven't tried what you said yet because I do not have access to that computer right now (not at home) but I will try it as soon as I have access to it.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, June 1, 2010 7:00 PM
  • "penguin2254" wrote in message news:dea4085f-7511-4843-97eb-6b84bf22c188...
     
     
    > The thing is my 3 options with the reduced functionality screen look
    > like this, I don't have an option to activate by phone. Here's an image
    > (that I got off of the net, I can't take a screenshot or anything of my
    > actual computer but it is an exact replica)
    >
    >
     
    Ooops! - we're in Vista aren't we?
    Doesn't matter - it'll work in Safe Mode
    (and you don't have to worry about turning the services off and on - they're
    off in Safe Mode anyway)
     
    HTH
     
    --
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 1, 2010 7:05 PM
    Moderator
  • "penguin2254" wrote in message news:dea4085f-7511-4843-97eb-6b84bf22c188...
     
     
    > The thing is my 3 options with the reduced functionality screen look
    > like this, I don't have an option to activate by phone. Here's an image
    > (that I got off of the net, I can't take a screenshot or anything of my
    > actual computer but it is an exact replica)
    >
    >
     
    Ooops! - we're in Vista aren't we?
    Doesn't matter - it'll work in Safe Mode
    (and you don't have to worry about turning the services off and on - they're
    off in Safe Mode anyway)
     
    HTH
     
    --
     
     The steps you gave me didn't work. I renamed the tokens.dat to tokens.bar via the command prompt (in safe mode, I get a "Not enough quota to process this command" error if I'm not in safe mode) and it worked successfully, but the cscript slmgr.vbs -rilc gave me an error "Permission is denied". I ignored it hoping that I would be able to do it in the normal state of windows (out of safe mode) but after entering my user account password and after the welcome screen disappeared I get a dialog stating that I need to reinstall windows.

    Which I refuse to do.

    I went back into safe mode and renamed the new tokens.dat to tokens1.dat and renamed the tokens.bar to tokens.dat and now I don't get the "You must reinstall Windows to activate" dialog but now I'm still in reduced functionality mode.

    Any other ideas? I really do appreciate your help so far, though, Noel.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    The steps you gave me didn't work. I renamed the tokens.dat to tokens.bar via the command prompt (in safe mode, I get a "Not enough quota to process this command" error if I'm not in safe mode) and it worked successfully, but the cscript slmgr.vbs -rilc gave me an error "Permission is denied". I ignored it hoping that I would be able to do it in the normal state of windows (out of safe mode) but after entering my user account password and after the welcome screen disappeared I get a dialog stating that I need to reinstall windows.

    Which I refuse to do.

    I went back into safe mode and renamed the new tokens.dat to tokens1.dat and renamed the tokens.bar to tokens.dat and now I don't get the "You must reinstall Windows to activate" dialog but now I'm still in reduced functionality mode.

    Any other ideas? I really do appreciate your help so far, though, Noel.

    Tuesday, June 1, 2010 9:43 PM
  • "penguin2254" wrote in message news:1d38e2b6-57db-4874-af8a-16ebcef63a7c...
    "penguin2254" wrote in message news:dea4085f-7511-4843-97eb-6b84bf22c188...
     
     
    > The thing is my 3 options with the reduced functionality screen look
    > like this, I don't have an option to activate by phone. Here's an image
    > (that I got off of the net, I can't take a screenshot or anything of my
    > actual computer but it is an exact replica)
    >
    >
     
    Ooops! - we're in Vista aren't we?
    Doesn't matter - it'll work in Safe Mode
    (and you don't have to worry about turning the services off and on - they're
    off in Safe Mode anyway)
     
    HTH
     
    --
     
     The steps you gave me didn't work. I renamed the tokens.dat to tokens.bar via the command prompt (in safe mode, I get a "Not enough quota to process this command" error if I'm not in safe mode) and it worked successfully, but the cscript slmgr.vbs -rilc gave me an error "Permission is denied". I ignored it hoping that I would be able to do it in the normal state of windows (out of safe mode) but after entering my user account password and after the welcome screen disappeared I get a dialog stating that I need to reinstall windows.

    Which I refuse to do.

    I went back into safe mode and renamed the new tokens.dat to tokens1.dat and renamed the tokens.bar to tokens.dat and now I don't get the "You must reinstall Windows to activate" dialog but now I'm still in reduced functionality mode.

    Any other ideas? I really do appreciate your help so far, though, Noel.
     
    Very strange error that! -  (quota error)
    Do you have Quota Management enabled on that PC?
    You *were* in an administrator account, weren't you?
     
    Ah - the Software Licensing Service must need to be running when you run the script.
    did you manage to start the SLS in Safe Mode? (or didn't you try, 'cos I said it didn't need to run?)
     
    IIRC, It *should* start - but I can't reboot yet to test it.
     
    We may need to wait for Darin - he's catching up with the w7 forum at the moment after a (very) long weekend.
     
    More after a couple of reboots (Oh, for a TechNet account!)
     
    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 1, 2010 10:47 PM
    Moderator
  • "penguin2254" wrote in message news:1d38e2b6-57db-4874-af8a-16ebcef63a7c...
    "penguin2254" wrote in message news:dea4085f-7511-4843-97eb-6b84bf22c188...
     
     
    > The thing is my 3 options with the reduced functionality screen look
    > like this, I don't have an option to activate by phone. Here's an image
    > (that I got off of the net, I can't take a screenshot or anything of my
    > actual computer but it is an exact replica)
    >
    >
     
    Ooops! - we're in Vista aren't we?
    Doesn't matter - it'll work in Safe Mode
    (and you don't have to worry about turning the services off and on - they're
    off in Safe Mode anyway)
     
    HTH
     
    --
     
     The steps you gave me didn't work. I renamed the tokens.dat to tokens.bar via the command prompt (in safe mode, I get a "Not enough quota to process this command" error if I'm not in safe mode) and it worked successfully, but the cscript slmgr.vbs -rilc gave me an error "Permission is denied". I ignored it hoping that I would be able to do it in the normal state of windows (out of safe mode) but after entering my user account password and after the welcome screen disappeared I get a dialog stating that I need to reinstall windows.

    Which I refuse to do.

    I went back into safe mode and renamed the new tokens.dat to tokens1.dat and renamed the tokens.bar to tokens.dat and now I don't get the "You must reinstall Windows to activate" dialog but now I'm still in reduced functionality mode.

    Any other ideas? I really do appreciate your help so far, though, Noel.
     
    Ignore that last! SLS *will* not start in Safe Mode (:
    *Bother*!!
     
    Best wait for Darin, I'm afraid :(

     
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, June 1, 2010 11:22 PM
    Moderator
  • "penguin2254" wrote in message news:1d38e2b6-57db-4874-af8a-16ebcef63a7c ...
    "penguin2254" wrote in message news:dea4085f-7511-4843-97eb-6b84bf22c188...
     
     
    > The thing is my 3 options with the reduced functionality screen look
    > like this, I don't have an option to activate by phone. Here's an image
    > (that I got off of the net, I can't take a screenshot or anything of my
    > actual computer but it is an exact replica)
    >
    >
     
    Ooops! - we're in Vista aren't we?
    Doesn't matter - it'll work in Safe Mode
    (and you don't have to worry about turning the services off and on - they're
    off in Safe Mode anyway)
     
    HTH
     
    --
     
     The steps you gave me didn't work. I renamed the tokens.dat to tokens.bar via the command prompt (in safe mode, I get a "Not enough quota to process this command" error if I'm not in safe mode) and it worked successfully, but the cscript slmgr.vbs -rilc gave me an error "Permission is denied". I ignored it hoping that I would be able to do it in the normal state of windows (out of safe mode) but after entering my user account password and after the welcome screen disappeared I get a dialog stating that I need to reinstall windows.

    Which I refuse to do.

    I went back into safe mode and renamed the new tokens.dat to tokens1.dat and renamed the tokens.bar to tokens.dat and now I don't get the "You must reinstall Windows to activate" dialog but now I'm still in reduced functionality mode.

    Any other ideas? I really do appreciate your help so far, though, Noel.
     
    Ignore that last! SLS *will* not start in Safe Mode (:
    *Bother*!!
     
    Best wait for Darin, I'm afraid :(

     
     

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    It's fine, I just finished reinstalling windows and it seems to be fine now.

     

    I do appreciate your help, though.

    Wednesday, June 2, 2010 6:47 PM
  • "penguin2254" wrote in message news:df294b13-1ae3-4bd5-88e6-5c56d3499b4f..
     
    just finished reinstalling windows and it seems to be fine now.

     

    I do appreciate your help, though.


    You're very welcome - sorry we couldn't solve it without such drastic action!
    Do you want to Activate, and post an MGADiag report, just to check? - feel free to do so.

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 3, 2010 5:30 AM
    Moderator
  • Please Note:

    The "Not enough quota to process this command" error is not a WGA related error. However, some people have seen that error when attempting to resolve a Non-genuine issue.  Personally I believe it is Malware related but I have no proof of that.

    Anyways, most people have reported that if they reboot and try again they won't encounter the Quota error(sometime this has to be done a few times)


    Darin MS
    Thursday, June 3, 2010 7:37 PM
  • "Darin Smith MS" wrote in message news:8fb38ead-26bf-471f-8929-284f7b27177b...

    Please Note:

    The "Not enough quota to process this command" error is not a WGA related error. However, some people have seen that error when attempting to resolve a Non-genuine issue.  Personally I believe it is Malware related but I have no proof of that.

    Anyways, most people have reported that if they reboot and try again they won't encounter the Quota error(sometime this has to be done a few times)


    Darin MS

    Ah - interesting! I couldn't see how it was WGA-related, but then I'm still learning all the foibles of the system (as you might have noticed <g>)

    --
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, June 3, 2010 8:37 PM
    Moderator