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Blocked PID RRS feed

  • Question

  • Hi. I have a geographically blocked PID and it hurts.

    I bought my pc in July 2007. Off Ebay.( Yes I know. But I thought the vendor was okay.) It was sold as genuine windows and came pre installed. I have had no problems with Microsoft until two days ago. Having trawled through the strands here, I have realised I do not have a COA on the case of my PC and now suspect foul play. I’ve tried to contact the company, QWE through an email address I had, but it no longer exists. Their website - qwelt.co.uk is said to be toxic by google. So I dare not visit it. I am feeling naive and stupid. My only hope is that the system was faulty when it arrived and I had to reinstall XP Professional from a disk they sent. I have the licence key. Could you please confirm from the data below that I have no other option but to purchase a genuine windows licence.   The verification process went fine.

     

    Diagnostic Report (1.9.0006.1):

    -----------------------------------------

    WGA Data-->

    Validation Status: Geographically blocked PID

    Validation Code: 13

    Online Validation Code: N/A

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J

    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=

    Windows Product ID: 76487-640-8365391-23532

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {8B8C4F4F-B339-4E92-8CDF-6D13DDF8B320}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.9.9.1

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    WGA Notifications Data-->

    Cached Result: 13

    File Exists: Yes

    Version: 1.8.31.9

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGATray.exe Signed By: Microsoft

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Standard 2007 - 100 Genuine

    OGA Version: Registered, 1.6.28.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{8B8C4F4F-B339-4E92-8CDF-6D13DDF8B320}</UGUID><Version>1.9.0006.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23532</PID><PIDType>1</PIDType><SID>S-1-5-21-1123561945-1417001333-1801674531</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602   </Version><SMBIOSVersion major="2" minor="3"/><Date>20070508000000.000000+000</Date></BIOS><HWID>5E6E307F01842067</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><Val>52CB4B556053F75</Val><Hash>iITo2flcjVUxZOEOOhiEJG/48dQ=</Hash><Pid>81607-954-0753643-64815</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Licensing Data-->

    N/A

     

    HWID Data-->

    N/A

     

    OEM Activation 1.0 Data-->

    BIOS string matches: yes

    Marker string from BIOS: 13CB0:ASUSTeK Computer Inc|15C28:GENUINE C&C INC

    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

     

    OEM Activation 2.0 Data-->

    N/A

     

    Tuesday, March 17, 2009 7:57 PM

Answers

  • Hello Skewriff,


    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original key holder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, Microsoft may have blocked the key if it notices a pattern of misuse, i.e., more installations of XP using that key than authorized.

    A geographically blocked key is blocked when it is detected in use outside of the worldwide geographic area(s) covered by its VL Agreement.  The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely used key, and it looks like it recently had a geographic block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and governments normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therefore cannot be used as the primary or base license for a computer. This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.


    Skewriff, I would recommend for you to visit
    http://www.microsoft.com/piracy and file a piracy report. This will help you and countless others. Have you contacted EBay and/or PayPal regarding this problem? Where PayPal is an EBay company, both websites are separate. Both websites will want to be contacted regarding your transaction to work with you. Where we are not aware of their exact process, we do recommend you looking into PayPal’s Resolution Center if you used PayPal to pay for your transaction. 



    Take care,


    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, March 17, 2009 9:17 PM
    Tuesday, March 17, 2009 9:16 PM

All replies

  • Hello Skewriff,


    Right now, your computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original key holder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, Microsoft may have blocked the key if it notices a pattern of misuse, i.e., more installations of XP using that key than authorized.

    A geographically blocked key is blocked when it is detected in use outside of the worldwide geographic area(s) covered by its VL Agreement.  The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely used key, and it looks like it recently had a geographic block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and governments normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therefore cannot be used as the primary or base license for a computer. This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.


    Skewriff, I would recommend for you to visit
    http://www.microsoft.com/piracy and file a piracy report. This will help you and countless others. Have you contacted EBay and/or PayPal regarding this problem? Where PayPal is an EBay company, both websites are separate. Both websites will want to be contacted regarding your transaction to work with you. Where we are not aware of their exact process, we do recommend you looking into PayPal’s Resolution Center if you used PayPal to pay for your transaction. 



    Take care,


    Stephen


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Tuesday, March 17, 2009 9:17 PM
    Tuesday, March 17, 2009 9:16 PM
  • Thanks Stephen,

    Bad news but not unexpected. Will follow up actions suggested. Just shows you can't trust anyone these days.

    skewriff
    Wednesday, March 18, 2009 8:06 AM
  • Skewriff,

    My son had same issue as you with Qwelt also around the samet time you.  Won bid for PC supposedly with genuime XP Pro and Office 2007 Home & Student Edition.  They weren't.  To cut long story short.  kept hardware and obtained refund from the credit card company for purchase of genuine software.  Doubt if Qwelt still in business as I'd be surprised if the credit card company hasn't caught up with them and taken action against them.  At least my son didn't lose out other than the aggravation in getting redress.
    Wednesday, March 18, 2009 4:44 PM
  • Barrowhill,

    Do you have direct website for Qwelt? Also did you submit a piracy report with Microsoft by visiting http://www.microsoft.com/piracy ?  It is very important you as well as others file such reports so Microsoft can look into this matter. This way it may be able to help you as well as countless others.


    Thank you,

    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Wednesday, March 18, 2009 4:59 PM
  • Skewriff,

    Was this site advertised on eBay? I was able to pull up the site you mentioned. 


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    Wednesday, March 18, 2009 5:06 PM