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CRM 2013 server-side sync issue: a server certificate required to connect to the email server using SSL could not be validated RRS feed

  • Question

  • Hello,

    I am having my first go with the CRM 2013 server-side sync with Exchange 2010. However I am having some issues with the self-signed SSL certificate I have generated.

    Basically I started following the instructions on the blog post by Nuno Costa. I proceeded to generate a self-signed SSL certificate for my Dynamics CRM implementation, and I accessed my CRM through the https://crmserver.domain.local which seems to be working fine. The issue I have, however, is that CRM 2013 has issues with the certificates as it tells me in the alerts when I try to test a mailbox:

    Email cannot be received for the mailbox <mailbox name> because a server certificate required to connect to the email server using SSL could not be validated. The mailbox has been disabled for receiving email and the owner of the email server profile <profile name> has been notified.

    Could someone please advise how to sort out this issue?

    Regards,
    P.

    Friday, September 12, 2014 3:45 PM

Answers

  • The way I solved this issue was to mutually import/export the certificates of both the CRM and the Exchange server to one-another.

    In the future we will consider adding a root certificate provider to domain.local in one of our DCs and see if we can push the certificates across the domain with a domain policy.

    • Marked as answer by pmdci Thursday, December 4, 2014 10:22 AM
    Thursday, December 4, 2014 10:21 AM