locked
Duplicate detection detecting inactive records? RRS feed

  • Question

  •  

    Is there any way to configure duplicate detection to not look at inactive  records?  I can't find any way to set this on the rules.

    Thank you!

    Friday, October 31, 2008 11:55 AM

Answers

  • You can set Status to Match.  Although this will not completely stop checking against inactive records it will eliminate duplicates showing for multiple records where the status is different.  Only active or inactive records with the other matching criteria you set will display.

    Saturday, November 1, 2008 12:43 PM