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Adding Users from 2 Domains RRS feed

  • Question

  • Anyone with some experience with this please help with any pros and cons to this. I would like to know if its possible to add users from to different domains to the same CRM instance. If so, how does one go about it and what are the drawbacks if any. We have a 2011 On Premise installation. If it not possible what would be a better option to get around the multiple domain issue. Thank you.

    Wednesday, November 19, 2014 4:10 PM

Answers

  • You can add users from multiple domains providing you have a trust between the domains. Ideally you'd have a two-way trust; it is possible to make this work with a one way trust (with the domain that the CRM server is in trusting the other domain), but this prevents CRM from reading data from the other domain.

    The are two alternatives, but neither are compelling. You could move all users into the CRM domain, or you could create two separate, independent CRM instances.

    Domain trusts are normally straightforward to setup. You do need to have the domains and forests at a certain functional level (Windows 2003 may be sufficient, or Windows 2008 is fine)


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    • Marked as answer by valCrmDev2 Wednesday, November 19, 2014 8:31 PM
    Wednesday, November 19, 2014 7:59 PM
    Moderator

All replies

  • You can add users from multiple domains providing you have a trust between the domains. Ideally you'd have a two-way trust; it is possible to make this work with a one way trust (with the domain that the CRM server is in trusting the other domain), but this prevents CRM from reading data from the other domain.

    The are two alternatives, but neither are compelling. You could move all users into the CRM domain, or you could create two separate, independent CRM instances.

    Domain trusts are normally straightforward to setup. You do need to have the domains and forests at a certain functional level (Windows 2003 may be sufficient, or Windows 2008 is fine)


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    • Marked as answer by valCrmDev2 Wednesday, November 19, 2014 8:31 PM
    Wednesday, November 19, 2014 7:59 PM
    Moderator
  • Thank you very much David, I got a chance to speak to someone else who made the same recommendations as you did. I really appreciate your help.
    Wednesday, November 19, 2014 8:33 PM