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  • Question

  • I am very Desapoited in Microsoft cause when i update my new windows 7 Home Primion to windows 7 Ultima everything whent ok now that i try to register it Microsoft desided to play games its a desapoitment cause i have ben a microsoft guy from windows 98 on i have all new in boxes windows 98 second edition, windows xp professional, windows 7 home primion, windows 7 wultima, Microsoft offices Home & Student 2007, Microsoft outlook 2007, all cost a good some of money why am i been treated like i am stilling something  an error says that the new KEY can't be used to register on my mechine can anyone tell me why         yours truly Manny Goncalves [email address redacted]

    Manny Goncalves


    Saturday, June 23, 2012 3:52 PM

Answers

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.
    Once you run the tool, click on the
    Continue button, then click on the Copy button and paste the report into your post.


    Carey Frisch

    Saturday, June 23, 2012 5:18 PM
    Moderator

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.
    Once you run the tool, click on the
    Continue button, then click on the Copy button and paste the report into your post.


    Carey Frisch

    Saturday, June 23, 2012 5:18 PM
    Moderator
  • In order to perform a Windows 7 Anytime Upgrade from Windows 7 Home Premium to Windows 7 Ultimate, you need to use a genuine "retail" Windows 7 Ultimate product key such as a Windows Anytime Upgrade: Windows 7 Home Premium to Ultimate product key.

    Carey Frisch

    Saturday, June 23, 2012 5:57 PM
    Moderator
  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, June 23, 2012 6:11 PM
    Moderator
  • No reply from the original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Wednesday, June 27, 2012 8:11 PM