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Certificate Problem RRS feed

  • Question

  • Since changing my Netgear DG834Gv4 router for a Netgear DGND3300, if I try a test of remote access using Firefox or IE8, it fails and gives me warning THIS CONNECTION IS UNTRUSTED with 3 options
    1  Get me out of here
    2  Technical details
    3  I understand the risks.
    If I select the 3rd option option it gives me an option to continue and make an exception which then takes me to my router login.
    I have tried it on my previous Netgear and it works perfectly. I have even tried it on my wife's laptop with the new router with the same problem. So I have discovered it must be a router problem as it fails to work on 2 different PC's which rules out the PC as a problem but it works perfectly on the old router. Both router menus are virtually identical to each other so I cannot fathom out why I am getting certificate errors. I have even reset the new router to factory defaults and set it up again with the same problem.
    Can anyone please shed some light to what is going on.

    Colin
    Tuesday, December 22, 2009 2:43 PM

Answers

  • You can access your server's remote access web site internally through http://<servername>. But your issue is a router problem; if you're seeing your router's configuration pages when you try to open http://servername.homeserver.com, your new router doesn't support loopback connections.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by wecpc Tuesday, December 22, 2009 8:45 PM
    Tuesday, December 22, 2009 4:47 PM
    Moderator

All replies

  • Have you tested from a location other than your home?
    I'm not on the WHS team, I just post a lot. :)
    Tuesday, December 22, 2009 3:12 PM
    Moderator
  • Hi Ken, thanks for the reply. Yes I have tested it on a neighbour's PC next door and it is fine. It logs on perfectly with no certificate errors at all, so it just seems like it is a LOCAL network problem with the new router. It is not a major problem as I hardly need remote internet access to my server when it is sitting right next to me, but I did use it as a means of testing the remote access procedure. It is rather puzzling and as I have said both routers have a very similar menu system with just a few additions on the new one, but nothing is obvious. The invalid certifcate is stated as a Netgear created one which expired in Nov/2009, but the old router still works perfectly.

    Colin
    Tuesday, December 22, 2009 4:27 PM
  • You can access your server's remote access web site internally through http://<servername>. But your issue is a router problem; if you're seeing your router's configuration pages when you try to open http://servername.homeserver.com, your new router doesn't support loopback connections.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by wecpc Tuesday, December 22, 2009 8:45 PM
    Tuesday, December 22, 2009 4:47 PM
    Moderator
  • Thanks Ken, I will investigate this with Netgear.

    Colin
    Tuesday, December 22, 2009 8:46 PM