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Cannot remove Non-Genuine windows 7 RRS feed

  • Question

  • Hello I've been trying to run Restore to factory settings on this laptop but i have been unsuccessful.

    Basically This laptop HAD GENUINE windows 8 installed on it. My roommate has been using it for a while and i have no idea why or how but he installed windows 7 and its NOT genuine. I do not have my windows 8 cd and i do not have the sticker that is usually placed at the bottom of the laptop that has that has the key.

    So again i do not have a recovery cd and i do not have a windows cd.

    is there a way i can erase everything on this laptop and somehow restore it to the genuine windows 8 that it originally came with?

    if there is a way, can you please provide me with a step by step method? and if you need more information please let me know and i will provide it as soon as possible.

    Thank you

    Denco

    Friday, August 19, 2016 4:03 AM

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