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Build 6002 copy of Windows not genuine

    Question

  • I have an HP a6357c which I purchased in 2008. I have been experiencing multiple crashes/dumps. The lower right hand corner of my screen has the following message. Windows Vista(TM) Build 6002 This copy of Windows is not genuine.

    I downloadeed and ran Microsoft Genuione Advantage Diagnostic Tool and it says that I have an invalid license!!! How can this be? and how to I recover from this?

     

    Thanks

    Richard

    Saturday, September 24, 2011 7:38 PM

Answers

  • "rsuper5499" wrote in message news:ad836416-9ff8-4012-ada2-2f1367002261...

    I have an HP a6357c which I purchased in 2008. I have been experiencing multiple crashes/dumps. The lower right hand corner of my screen has the following message. Windows Vista(TM) Build 6002 This copy of Windows is not genuine.

    I downloadeed and ran Microsoft Genuione Advantage Diagnostic Tool and it says that I have an invalid license!!! How can this be? and how to I recover from this?

     

    Thanks

    Richard

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - IN YOUR OWN THREAD, please

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, September 28, 2011 6:57 PM
    Saturday, September 24, 2011 8:18 PM
    Moderator

All replies

  • "rsuper5499" wrote in message news:ad836416-9ff8-4012-ada2-2f1367002261...

    I have an HP a6357c which I purchased in 2008. I have been experiencing multiple crashes/dumps. The lower right hand corner of my screen has the following message. Windows Vista(TM) Build 6002 This copy of Windows is not genuine.

    I downloadeed and ran Microsoft Genuione Advantage Diagnostic Tool and it says that I have an invalid license!!! How can this be? and how to I recover from this?

     

    Thanks

    Richard

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
    - IN YOUR OWN THREAD, please

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, September 28, 2011 6:57 PM
    Saturday, September 24, 2011 8:18 PM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.
    Darin MS
    Wednesday, September 28, 2011 6:57 PM