vista validation problems RRS feed

  • Question

  • i have tryed to restart my service  in cmd but i got a error code 5 no access how can i restart my service
    Tuesday, April 14, 2009 8:07 AM


  • Hello edith229,


      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

     This will allow me to confirm (and better troubleshoot) the issue. 

      Would you also run a Virus Scan (using and up-to-date Anti-Virus program of your choice) as well as can using the Winodws Live Safety Scan for Vista at http://onecare.live.com/site/en-us/center/whatsnew.htm

    If you do not have access to the Start Button:

    1)    Login to Vista and Click the option that brings up Internet Explorer.

    2)    Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3)    A window will come up asking if you want to Run or Save, Select Run

    4)    When the program runs, Click the Continue button, then click the Copy button.

    5)    Return to this thread by Typing: http://social.microsoft.com/Forums/en-US/genuinevista/thread/ad8759be-8486-4576-978d-f6b86b46c67f  into the browser address bar.

    6)    In a reply post, Paste the Diagnostic Report.

    Thank you,
    Darin MS

    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    • Marked as answer by Darin Smith MS Saturday, April 18, 2009 12:10 AM
    Tuesday, April 14, 2009 8:15 PM