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same problem RRS feed

  • Question

  • I just bought my pc from Bestbuy about a month and a half ago and get the same message.  I re-entered the product key on the side of the tower and still get the same message.
    Friday, May 11, 2007 9:35 PM

Answers

  •  

    Please post the results of the WGA diagnostics tool (http://go.microsoft.com/fwlink/?linkid=52012) with any new question. 

     

    Please also post the error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine
    The error code will be gray and in brackets at the end of them message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).

     

    Thank you!

    Friday, May 11, 2007 9:38 PM