Asked by:
Windows Live OneCare safety scanner

General discussion
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I am trying to sign on to the following link:
http://onecare.live.com/site/en-us/scanner/default_scan.htm?redir=true
The site says:
We're sorry. This version of the Windows Live OneCare safety scanner doesn't work with your Web browser or operating system.
You need Windows XP Home Edition, Windows XP Professional, Windows 2000 Professional, Windows 2000 Server, Windows Server 2003, Windows Vista or Windows 7. You also need either Microsoft Internet Explorer 6.0 or MSN® 9.0 or higher.
I am running VISTA Ultimate SP2 and Internet Explorer 8. Why can’t I run Windows Live OneCare safety scanner?
- Changed type JimR1Moderator Monday, April 5, 2010 6:36 PM
- Moved by JimR1Moderator Monday, April 5, 2010 6:37 PM Off topic. (From:Windows Live OneCare General)
Monday, April 5, 2010 6:23 PM
All replies
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This is the link to the Safety Scanner for your operating system - http://onecare.live.com/site/en-us/center/whatsnew.htm
Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security EssentialsMonday, April 5, 2010 6:38 PMModerator -
Thanks for responding to the above.
I have also tried the following with the very same result:
http://onecare.live.com/site/en-us/center/whatsnew.htm
I must be missing something.
Monday, April 5, 2010 9:04 PM -
Note that you're off topic for this forum, which is dedicated to Windows Live OneCare.
The Safety Scanner forums are here:
http://boards.msn.com/safetyboards/board.aspx?BoardID=225
I suspect that you may simply need to reset IE to default or disable other security that you are running that may be blocking the scanner from installing the ActiveX control. To reset IE, Tools/Internet Options/Advanced/Reset
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~Tuesday, April 6, 2010 12:19 PMModerator -
This is the link to the Safety Scanner for your operating system - http://onecare.live.com/site/en-us/center/whatsnew.htm
Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
See you did it again here, too!Friday, August 13, 2010 12:14 AM