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validation issue Office Home & Student 2007

Question
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Hi, I am getting a 'not genuine' message suddenly after having used this programme without problems for some time. It was purchased direct from Amazon in cellophane and is installed on 3 pcs / laptops in my home. The product key was entered properly each time.
Here is the diagnostic report (Windows result first, then Office). I did not see a resolve option I don't think. Please advise what I can do. All programmes are working fine at the moment. Thank you.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {09992630-326D-4CA1-97ED-3AB96BE61887}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.100608-0458
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
Microsoft Office Outlook 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{09992630-326D-4CA1-97ED-3AB96BE61887}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-880222662-3226594136-3988469300</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1535 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="4"/><Date>20080730000000.000000+000</Date></BIOS><HWID>72323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M09 </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>551D498859B6586</Val><Hash>NtlE2mf8+YHvamF68Vpr1EQiA+I=</Hash><Pid>89388-707-6674714-65435</Pid><PidType>14</PidType></Product><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>4593A247B84F710</Val><Hash>1WOdVTXrdsKOy0I+OJGhO/3+GQA=</Hash><Pid>81610-904-9708533-62492</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>6C259AEDAA06F2E</Val><Hash>gLk+aR45YzRCrFXIaZ8YbJmoxws=</Hash><Pid>81602-919-3832937-68609</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500204-02-2057-6001.0000-2612008
Installation ID: 012956603094465493325593025600545442439476280234742682
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: B9HD2
License Status: Licensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OgAAAAEABAABAAEAAQACAAAABAABAAEAeqioZPhGhi8af7LCisjca1pW8vQa7M6XHrHcEaxWpAYqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M09
FACP DELL M09
HPET DELL M09
BOOT DELL M09
MCFG DELL M09
SLIC DELL M09
OSFR DELL M09
SSDT PmRef CpuPmTuesday, October 12, 2010 2:41 PM
Answers
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Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
Microsoft Office Outlook 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 101 Not Activated
You have a volume licensed version of Enterprise on the computer that is giving the invalid VLK error. The product is normally only sold in quantities to businesses and through a home use program to individuals or academic institutions. As you have an Invalid key message you have received a product where the license key was created by a key generator program and did not come from Microsoft. This is a common issue with this version of Office and it is widely pirated in this method. I would assume that you did not get this directly from Amazon but through their marketplace (another supplier linked to their website.) Contact Amazon for resolution.Go to Control Panel, Programs and Features and uninstall the Microsoft Office Enterprise version.If you have a Product Key for Home and Student you should be able to activate after the enterprise version is uninstalled. No product key you will need to purchase a legitimate version.You have an apparent valid Outlook 2007 standalone version.If you have issues with the uninstall you may have to go to http://support.micr osoft.com/kb/290301/en-us and run the Fix-it tool for Office 2007. Ensure that you have the disk or install media for Outlook and also Home and Student (if you have a legitimate product key for H & S) as you will need to reinstall one or both after the program runs.- Proposed as answer by David. FModerator Wednesday, October 13, 2010 12:44 AM
- Marked as answer by Darin Smith MS Thursday, October 14, 2010 9:37 PM
Tuesday, October 12, 2010 7:25 PM