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  • I had a virus on my computer.  I did a virus scan and then deleted all files created on that date.  Some of the files I deleted was system files so the system crashed.  I used the XP CD to repair Windows.  Now when I try to log on a message say this copy of windows has to be Activatied.  If I click no it goes back to Logon,  if i click Yes another screen comes up that says Windows XP is already activated and goes back to logon.  What can I do?

    Sunday, May 18, 2008 12:16 AM

Answers

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  • Cleaning a Compromised System
    http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx

     

    After reformatting your hard drive and reinstalling your operating system,
    consider installing a good antivirus program, such as Windows OneCare. 
    You can try it absolutely FREE for 90 days.

    http://onecare.live.com/standard/en-us/default.htm

    Sunday, May 18, 2008 2:06 AM
    Moderator
  • Lowell_Watson,

     

    Some users, when they try to bring up the Product Activation window, the window either doesn't come up, comes up but displays a Fault Error,  comes up but the window is blank or they can't get to a point to bring up the window due to the Looping bug. 

     

    If you are experiencing any of these issues, please see this post for a possible fix for your issue: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1322791&SiteID=25

     

    If you are receiving the error "...the number of times you can activate Windows with this product key has been exceeded" while trying to Activation over the Internet, please see the below information: 

               

    You are permitted to reinstall and activate XP as many times as you want to, as long as your use of XP maintains compliance with the End User Licensing Agreement (EULA).  After a certain number of activations within a certain time period, automatic online activation will be suspended (This will also happen the first time you re-install and activate some OEM versions of Windows XP), which will require that you do a Telephone Activation. To do so, rerun the Activate Windows Wizard and select "Activate my product using the telephone".  Follow the phone prompts.

     

     

    If the automated telephone activation is not accepted, you will be offered the option to speak with a live activation representative.  Choose that option.  The rep will ask a few questions for the purpose of confirming that you are still using your license for XP in accordance with the EULA.  If this is confirmed, the rep will issue an activation code for you to enter into the Activation Wizard.

    Tuesday, May 20, 2008 3:52 PM