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Windows Vista Validation HELP NEEDED (Diagnostic report INcluded) RRS feed

  • Question

  • Diagnostic Report (1.9.0006.1):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0x80070426
    Cached Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
    Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
    Windows Product ID: 89572-OEM-7332166-00021
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    ID: {C2A3F47A-F5E0-4643-9B39-CDF3AF60F6C3}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302-1506
    TTS Error: M:20090423161633029-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C2A3F47A-F5E0-4643-9B39-CDF3AF60F6C3}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-3124998811-1378160993-2530832513</SID><SYSTEM><Manufacturer>Compaq-Presario</Manufacturer><Model>FT943AA-AB4 SG3670AP</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.16</Version><SMBIOSVersion major="2" minor="5"/><Date>20081110000000.000000+000</Date></BIOS><HWID>F1333507018400EA</HWID><UserLCID>4809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>4934FA0C90C52FC</Val><Hash>s7JuwsV0/XWDTe2WpWq43ULhlQk=</Hash><Pid>81602-382-0400307-68070</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software Licensing service is not running.

    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAQABAAAAAgABAAEAnJ+4X7z8wBKqdgrcOrDy9Fa+wiasViqF

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-CPC
      FACP            HPQOEM        SLIC-CPC
      HPET            HPQOEM        SLIC-CPC
      MCFG            HPQOEM        SLIC-CPC
      SLIC            HPQOEM        SLIC-CPC
      SSDT            HPQOEM        SLIC-CPC


    I really need help man!
    I keep getting this message: "You may be a victim of software counterfeiting" (referring to Microsoft Windows).
    A system error has occurred.
    System error 54273 has occurred.
    Thats what they said when i downloaded the WGA and validated again and they told me to go to the cmd.exe so i ran it as administrator typed net start slsvc this is what i get...


    Thursday, April 23, 2009 8:34 AM

Answers

  • Hi Vista Blur,

    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215]

     

    This means the file(s) has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

    To resolve the issue, you need to either repair or replace the file with a known-good one (of the proper file version)

     

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Go to Control Panel

    3)    On the left hand side of the Control Panel window, Click on "Classic View"

    4)    Double-click "Backup and Restore Center"

    5)    On the left hand side of the window, click "Repair Windows using system restore"

    6)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    7)    Click the "Next" button.

    8)    Reboot back into Normal mode

    9)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.

    Thank you,
    Darin MS


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    • Marked as answer by Darin Smith MS Thursday, April 23, 2009 10:43 PM
    Thursday, April 23, 2009 10:42 PM

All replies

  • Hi Vista Blur,

    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
    File Mismatch: C:\Windows\system32\kernel32.dll[6.0.6001.18215]

     

    This means the file(s) has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

    To resolve the issue, you need to either repair or replace the file with a known-good one (of the proper file version)

     

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Go to Control Panel

    3)    On the left hand side of the Control Panel window, Click on "Classic View"

    4)    Double-click "Backup and Restore Center"

    5)    On the left hand side of the window, click "Repair Windows using system restore"

    6)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    7)    Click the "Next" button.

    8)    Reboot back into Normal mode

    9)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.

    Thank you,
    Darin MS


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    • Marked as answer by Darin Smith MS Thursday, April 23, 2009 10:43 PM
    Thursday, April 23, 2009 10:42 PM
  • What did you mean by reboot twice....normal mode?
    Friday, April 24, 2009 8:47 AM
  • Hi Vista Blur,

      Yes, Start-up into Normal Mode, then Re-start into Normal Mode.

    The only reason I say to reboot twice is that sometime Vista needs to fully Load up to two time, before all it's systems are reset back to a Genuine State. 

    Sorry for the confusion,
    Darin MS
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please vote the post as Helpful. This will help us showcase the threads that best help our customers.
    Friday, April 24, 2009 10:25 PM
  • Thanks my computer is fixed!
    Tuesday, April 28, 2009 7:16 AM