locked
Windows 7 Pro activation issue 0x80070005 RRS feed

  • Question

  • I'm having the same issue as everyone else seems to be having, windows pro 7 has just unactivated itself after a week running a fresh brand new install. Microsoft Office is also now reporting that it is no longer activated and will not activate also due to 0x80070005.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-F8HF9-BQX7P-R3CKD
    Windows Product Key Hash: 9wVK8K0jr8ji4QSCf9Z0QhwNu4w=
    Windows Product ID: 00371-OEM-9044434-42950
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {A4C42262-8D7C-487C-9D70-F3D9135D06B3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A4C42262-8D7C-487C-9D70-F3D9135D06B3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-R3CKD</PKey><PID>00371-OEM-9044434-42950</PID><PIDType>3</PIDType><SID>S-1-5-21-819693909-1267293041-3335862747</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-A75-UD4H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F7</Version><SMBIOSVersion major="2" minor="4"/><Date>20111102000000.000000+000</Date></BIOS><HWID>5ECC3807018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: Permission denied

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:1:2013 16:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAEAAAAEAAAAAQABAAEAln3mZDpCQKhSaUreYj1Q1IjtApSOWwBq

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      MSDM            GBT           GBTUACPI
      EUDS            GBT           
      MATS            GBT           
      MATS            GBT           
      SSDT            AMD           POWERNOW
      SSDT            AMD           POWERNOW


    • Edited by Evil Berto Tuesday, June 4, 2013 2:59 PM
    Tuesday, June 4, 2013 2:58 PM

Answers

  • I have performed a Full Fresh install and negated to install the 3TB+ unlock from gigabyte instead I have activated the Efi in the bios and all seems well.

    I was a bit foolish TBH and installed the 3TB+ unlock, that it turns out, after a lot of reading, is only required for 32bit systems or systems without an EFI or Hybrid EFI Bios.

    Thanks for all your help though.

    Thursday, June 20, 2013 10:47 AM

All replies

  • Open an Elevated
    Command Prompt, and run the following commands

     

    sc sdshow plugplay

    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18" /S

    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19" /S

    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    NT\CurrentVersion\ProfileList\S-1-5-20" /S

     

    Copy and paste the results to your reply.

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 5, 2013 9:12 AM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc sdshow plugplay

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Windows\system32>
    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-18" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
    5-18
        Flags    REG_DWORD    0xc
        State    REG_DWORD    0x0
        RefCount    REG_DWORD    0x1
        Sid    REG_BINARY    010100000000000512000000
        ProfileImagePath    REG_EXPAND_SZ    %systemroot%\system32\config\systemprof
    ile


    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-19" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19
        ProfileImagePath    REG_EXPAND_SZ    C:\Windows\ServiceProfiles\LocalService

        Flags    REG_DWORD    0x0
        State    REG_DWORD    0x0


    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-20" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20
        ProfileImagePath    REG_EXPAND_SZ    C:\Windows\ServiceProfiles\NetworkService
        Flags    REG_DWORD    0x0
        State    REG_DWORD    0x0


    C:\Windows\system32>
    Wednesday, June 5, 2013 9:39 AM
  • That looks normal enough.

    Please run the following commands, and post the results.

    ICACLS C:\Windows\ServiceProfiles\LocalService

    ICACLS C:\Windows\ServiceProfiles\NetworkService

    ICACLS %systemroot%\system32\config\systemprofile

    ICACLS C:\Windows\ServiceProfiles\LocalService\*.dat

    ICACLS C:\Windows\ServiceProfiles\NetworkService\*.dat

    ICACLS %systemroot%\system32\config\systemprofile\*.dat


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 5, 2013 10:05 AM
    Moderator
  • Next lot for you :)

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\LocalService
    C:\Windows\ServiceProfiles\LocalService NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                            BUILTIN\Administrators:(OI)(CI)(F)
                                            NT AUTHORITY\LOCAL SERVICE:(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\NetworkService
    C:\Windows\ServiceProfiles\NetworkService NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                              BUILTIN\Administrators:(OI)(CI)(F)
                                              NT AUTHORITY\NETWORK SERVICE:(OI)(CI)(
    F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS %systemroot%\system32\config\systemprofile
    C:\Windows\system32\config\systemprofile NT AUTHORITY\SYSTEM:(OI)(CI)(F)
                                             BUILTIN\Administrators:(OI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\LocalService\*.dat
    C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT NT AUTHORITY\SYSTEM:(I)(F)
                                                       BUILTIN\Administrators:(I)(F)

                                                       NT AUTHORITY\LOCAL SERVICE:(I
    )(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles\NetworkService\*.dat
    C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT NT AUTHORITY\SYSTEM:(I)(F)
                                                         BUILTIN\Administrators:(I)(
    F)
                                                         NT AUTHORITY\NETWORK SERVIC
    E:(I)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS %systemroot%\system32\config\systemprofile\*.dat
    C:\Windows\system32\config\systemprofile\ntuser.dat NT AUTHORITY\SYSTEM:(I)(F)
                                                        BUILTIN\Administrators:(I)(F
    )

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>

    Wednesday, June 5, 2013 2:09 PM
  • That all looks normal to me.

    This article describes a fix - which rarely works, so far as I can tell, but needs to be attempted, just in case...

    http://support.microsoft.com/kb/2704233


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 5, 2013 2:59 PM
    Moderator
  • I've opened the System services, but the Plug and Play is not defined on both startup and permissions.  I've right click and looked at properties, but there is nothing to change.

    I've tried to do this step,

    Click Edit Security, and then click Advanced.

        In the Advanced Security Settings for Plug and Play window, click Add, and then add the SERVICE account.
        Click OK.1

    but I am unable to find the edit security..

    I ran the next steps anyway and got

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc sdshow plugplay

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Windows\system32>

    for sc sdshow plugplay

    And network services is already there in HKEY_USERS\S-1-5-20

    I have run the Microsoft Fix IT and restarted, but none of these have worked.

    I appreciate the time and effort taken to attempt to resolve this issue.

    Wednesday, June 5, 2013 4:24 PM
  • No problem - I enjoy the challenge! :)

    We'd actually been through almost all of the article's fixes already in a different form - but it's good to check things.

    This particular error is always extremely difficult (if not impossible) to pin down, as it could be a registry problem, or a files system problem, and Permission Denied errors have  a number of potential causes anyhow.

    The error here is happening at the start of the routine querying WMI, I think, so it would probably be a good idea to check the connected services are also running properly.

    Please run the following commands, and post the results.

    SC QUERYEX WINMGMT

    SC QUERYEX WECSVC

    SC QUERYEX EVENTLOG

    SC QUERYEX WERSVC


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 5, 2013 4:40 PM
    Moderator
  • After reading some of the other threads before posting myself, I can see how much trouble this causes. I was shocked when I did a fresh install and its happened. :S

    Here are the results..

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SC QUERYEX WINMGMT

    SERVICE_NAME: WINMGMT
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 1088
            FLAGS              :

    C:\Windows\system32>SC QUERYEX WECSVC

    SERVICE_NAME: WECSVC
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 1077  (0x435)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Windows\system32>SC QUERYEX EVENTLOG

    SERVICE_NAME: EVENTLOG
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 724
            FLAGS              :

    C:\Windows\system32>SC QUERYEX WERSVC

    SERVICE_NAME: WERSVC
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 1077  (0x435)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Windows\system32>

    I'm guessing just looking at it that 2nd and the last one aren't supposed to be stopped!

    Wednesday, June 5, 2013 4:44 PM
  • Being stopped is OK - but the error codes associated aren't.

    Let's see if a simple tool will help....

    Please download http://kb.eset-la.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe and save it to your desktop.

    Double-click ServicesRepair.exe

    If security notifications appear, click

    Continue or Run and then click Yes when asked if you want to proceed.

    Once the tool has finished, you will be prompted to restart your computer.

    Click Yes to restart.

    Now run these two commands again....

    SC QUERYEX WERSVC

    SC QUERYEX WECSVC

    Post the results.

     



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 5, 2013 5:00 PM
    Moderator
  • Here's the results

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SC QUERYEX WERSVC

    SERVICE_NAME: WERSVC
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 1077  (0x435)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Windows\system32>SC QUERYEX WECSVC

    SERVICE_NAME: WECSVC
            TYPE               : 20  WIN32_SHARE_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 1077  (0x435)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Windows\system32>

    Wednesday, June 5, 2013 6:02 PM
  • Rats! - no change.

    Please open an Elevated Command Prompt, and run the following commands...

    NET START WECSVC

    NET START WERSVC

    what response do you get?

    Open Event Viewer

    click on the
    Windows logs entry in the left pane to expand it.

    Now click on the
    Application entry - wait while it loads.

    Click on 'File'
    in the menu bar and select Save...

    Save the file as
    Appevt.evtx

    Repeat for the
    System log

    then zip both,
    and upload them.

     



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 5, 2013 6:17 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>NET START WECSVC
    The Windows Event Collector service is starting.
    The Windows Event Collector service was started successfully.


    C:\Windows\system32>NET START WERSVC
    The Windows Error Reporting Service service is starting.
    The Windows Error Reporting Service service was started successfully.


    C:\Windows\system32>

    I don't appear to have save in the file heading on the menu bar, I do have save all events as in the right hand pane?

    Wednesday, June 5, 2013 6:25 PM
  • Here is the events logs

    https://skydrive.live.com/redir?resid=BC720D9D0371BC81!618&authkey=!AB39I1AHIaIrITA

    Wednesday, June 5, 2013 6:33 PM
  • There are a large number of problems associated with a hard drive, and with the .NET installation.

    The hard drive problem may be due to an external drive? - the logs don't make that clear.

    The .NET installation is probably best dealt with by removing the .NET 4 install using Aaron Stebner's cleanup tool, and then reinstalling .NET 4.5

    http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

    http://www.microsoft.com/en-gb/download/details.aspx?id=30653


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 5, 2013 7:22 PM
    Moderator
  • I have a western digital mybook nas drive and a 2tb usb3 Hitachi touro drive connected, I've yet to install the western digital software as I thought it pointless if I needed to reinstall windows again.

     I will try these and let you know the outcome.

    Wednesday, June 5, 2013 10:41 PM
  • I have uninstalled and removed .net 4 with Aaron Stebners tool, and installed .net 4.5, however this has called MOM.exe, A monitoring program part of the catalyst control center, to complain that .net 4.0 is not installed and that it cannot run without it.  I have also installed the Western Digital software, but i don't think that has done much, mostly monitoring software. 

    I still get the activation error after a reboot.

    Wednesday, June 5, 2013 11:08 PM
  • Check and see if there's a later version of the Catalyst software available - or if you don't use the bells and whistles offered by the software, uninstall it, and reinstall just the drivers.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, June 6, 2013 5:55 AM
    Moderator
  • I have uninstalled and reinstalled the catalyst drivers without the catalyst center, no error from MOM.Exe recieved now.

    I have also looked into the hard drive error, and before where I thought it was related to either my 3Tb internal drive or my 2Tb external Usb 3 drive, I now believe it could be related to my Western Digital Nas drive, Again this also says it requires .net 4.0 and looking on western Digitals site the latest driver still needs .net 4.0, But I don't kno whether the software is required for the drive to function correctly as I can access the drive find.

    I'm open to any suggestions.

    Thursday, June 6, 2013 10:29 AM
  • NAS drives should be accessible with or without external software - it's only required for running the management software as a rule, rather than data access. (at least as far as I know) - Often there is Web access as an alternative. Check the manuals.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, June 6, 2013 4:27 PM
    Moderator
  • Ye I can use the remote app on Android or IOS and can use the web interface.  I'm only assuming the error pertains to the Nas Drive from searching on Google, the Microsoft forums seem to be littered with people getting the same error message in even viewer and there all Western Digital My books..

    But I can' see that stopping me from activating?

    Thursday, June 6, 2013 5:51 PM
  • To be honest, neither can I unless there's residuals in the software interfering with the Software Protection Service

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, June 7, 2013 3:33 PM
    Moderator
  • Have you managed to get anywhere with this??

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, June 19, 2013 7:58 AM
    Moderator
  • I have performed a Full Fresh install and negated to install the 3TB+ unlock from gigabyte instead I have activated the Efi in the bios and all seems well.

    I was a bit foolish TBH and installed the 3TB+ unlock, that it turns out, after a lot of reading, is only required for 32bit systems or systems without an EFI or Hybrid EFI Bios.

    Thanks for all your help though.

    Thursday, June 20, 2013 10:47 AM
  • Thanks for coming back to let us know your solution  - it will probably help others.

    Good luck with it!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, June 20, 2013 11:11 AM
    Moderator
  • Hello,

    Could you provide me some details on your resolution? I believe I am having the same issue, although mine is W7 HP 64-bit. I spoke to a support person at Gigabyte and I believe they recommended what you did - change BIOS to UEFI then I should be able to expand partition to utilize the full 3TB. I am fairly technical (a programmer) but not too familiar with changing BIOS etc. so could really use some details.

    Wednesday, August 28, 2013 2:24 PM