Adding Hard Drive to HP MediaSmart Server EX 475

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  I installed WD Caviar Green 2 TB hard drive in open bay of my HP MediaSmart Server.  When I click the Add feature from the Server console I get an error message: The hard drive was not formatted because it is being used by another program or service.  Restart your home server and add the hard drive again. 

  I have restarted the server, turned off various services, but I cannot get past this error message.  Does anyone have a solution?

  Richard

  Sunday, October 27, 2013 8:20 PM