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No longer legal after all these years!! RRS feed

  • Question

  • I have a five year old hp workstation and run Windows XP and I am staring at my Microsoft Office XP Professional version 2002 program box with the Product Key on the back. I buy software, I don't steal it. Things have worked fine all these years and now Microsoft has gotten fancy and my purchased software no longer is legal? I ran the Genuine Advantage Diagnostics and all items passed. The Help file "activate product" indicates that the product is already activated. So what gives? Do I need a lawyer to straighten this out?
    • Moved by Carey FrischMVP Monday, October 5, 2009 4:00 PM Moved to relevant category (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Friday, October 2, 2009 1:09 PM

Answers

  • Hello Gene5555,

    Try the "FixIt" in Method 2 of this MS KB article:  http://support.microsoft.com/kb/903275

    Post back to let us know if it worked for you!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 2, 2009 1:46 PM

All replies

  • Hello Gene5555,

    Try the "FixIt" in Method 2 of this MS KB article:  http://support.microsoft.com/kb/903275

    Post back to let us know if it worked for you!
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, October 2, 2009 1:46 PM
  • Hi, i have just had the same problem & not for the first time although like you I have had my software for over 5 years 7 it's genuine. i just ran the validation check again & it came up as OK. Good luck

    Friday, October 2, 2009 1:54 PM
  • Hello,

      If you are still experiencing Office Validation issues, please create your own thread in the Office Validation Forum http://social.microsoft.com/Forums/en-US/genuineoffice/threads

    Thank you,
    Darin MS
    Friday, October 2, 2009 9:44 PM
  • Darin,

    Thank you! I tried the "FixIt" in the kb/903275 article and it seems to have worked.  I started Outlook and was directed through a registration window and everything completed in a timely fashion. That probably took care of the problem. I'll let you know if it comes back.

    Gene Glover
    Monday, October 5, 2009 1:36 PM