Unable to configure outlook4.0 RRS feed

  • Question

  • I have installed outlook4.0 client on my machine and I’m getting the following error while clicking Configure Microsoft Dynamics CRM for outlook button. Kindly let me know the solution.


     "Microsoft Dynamics CRM for outlook with offlineaccess has already been configured for a user on this computer.Only one user canbe configured per computer for Microsoft Dynamics CRM for outlook with offline access"




    Thanks in advance



    Friday, July 4, 2008 8:00 AM


  • That error means that you have already configured the Outlook client on your machine for a different user (or it thinks you have).  Do you have multiple users on your computer? 

    The Offline client can only be configured for one user. 

    If you have not configured CRM on this machine for a different user, I would recommend removeing SQL Express and CRM for Outlook and reinstalling, 

    Did you upgrade from 3.0?  If so, did you remove the 3.0 Outlook client prior to upgrade?
    Sunday, July 6, 2008 4:45 AM