Answered by:
Windows Vista-Not Genuine

Question
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Two days ago I started getting a pop up balloon at the bottom right of my taskbar stating I needed to activate Windows. When I clicked on it, it gave me a pop up box with three otions:
1) Buy a new product key online
2) type a different product key
3) Contact Hewlett-Packard Company to hel resolve this problem
I clicked option #2 and was given this:
Changing your Windows Vista Home Premium product key requires you to active windows. You must activate Windows to continue using windows features. Then it makes you enter the original product key found on the sticker on the side of the Desk Top.
When I click enter I get this:
The product key you entered does not appear to be a valid Windows Vista product key. Please check your product key , and type it again.
Here are the last three sets digits of the product key found on the sticker on the side of my Desk Top: YJV2Y-3RMT3-6WD74
As you can see from the diagnostic test I ran for you, they differ from what the diagnostic shows. So what is my solution for this issue and getting my Windows back to a proper functioning software?
(My desktop backgroung has also changed to a black background, in the lower right corner it says: Windows Vista (TM) Biuld 6002 This copy of Windows is not Genuine)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {EF852685-CD6E-4CA1-9653-C2349401937A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Professional Plus 2007 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EF852685-CD6E-4CA1-9653-C2349401937A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1623827515-2271844209-2797882639</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>FQ563AA-ABA a6750f</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.05</Version><SMBIOSVersion major="2" minor="5"/><Date>20081112000000.000000+000</Date></BIOS><HWID>12313507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>AE88BFE5CDB0F12</Val><Hash>pTLwNL+MzUOwDxXzcgCE/7qe/K8=</Hash><Pid>89446-905-5735697-65240</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500061-02-1033-6001.0000-1562009
Installation ID: 002954006513717072837631757255080932237953281512116564
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F057.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OAAAAAEAAgABAAEAAwABAAAABAABAAEAln1oIzA1tnQQM4hzuvGi7PL04I8A5yjErFbDFWl11sc=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC SLIC-CPC
FACP HP-CPC SLIC-CPC
HPET HP-CPC SLIC-CPC
MCFG HP-CPC SLIC-CPC
SSDT HP-CPC SLIC-CPC
Mahalo, TexanBeautyThursday, July 29, 2010 4:21 PM
Answers
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"TexanBeauty" wrote in message news:adfb75f8-9a0d-42b0-a35f-96ba784ba47a...
Two days ago I started getting a pop up balloon at the bottom right of my taskbar stating I needed to activate Windows. When I clicked on it, it gave me a pop up box with three otions:
1) Buy a new product key online
2) type a different product key
3) Contact Hewlett-Packard Company to hel resolve this problem
I clicked option #2 and was given this:
Changing your Windows Vista Home Premium product key requires you to active windows. You must activate Windows to continue using windows features. Then it makes you enter the original product key found on the sticker on the side of the Desk Top.
When I click enter I get this:
The product key you entered does not appear to be a valid Windows Vista product key. Please check your product key , and type it again.
Here are the last three sets digits of the product key found on the sticker on the side of my Desk Top: YJV2Y-3RMT3-6WD74
As you can see from the diagnostic test I ran for you, they differ from what the diagnostic shows. So what is my solution for this issue and getting my Windows back to a proper functioning software?
(My desktop backgroung has also changed to a black background, in the lower right corner it says: Windows Vista (TM) Biuld 6002 This copy of Windows is not Genuine)
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {EF852685-CD6E-4CA1-9653-C2349401937A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Professional Plus 2007 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EF852685-CD6E-4CA1-9653-C2349401937A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1623827515-2271844209-2797882639</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>FQ563AA-ABA a6750f</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.05</Version><SMBIOSVersion major="2" minor="5"/><Date>20081112000000.000000+000</Date></BIOS><HWID>12313507018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>AE88BFE5CDB0F12</Val><Hash>pTLwNL+MzUOwDxXzcgCE/7qe/K8=</Hash><Pid>89446-905-5735697-65240</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500061-02-1033-6001.0000-1562009
Installation ID: 002954006513717072837631757255080932237953281512116564
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: WQD8Q
License Status: Notification
Notification Reason: 0xC004F057.Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: OAAAAAEAAgABAAEAAwABAAAABAABAAEAln1oIzA1tnQQM4hzuvGi7PL04I8A5yjErFbDFWl11sc=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP-CPC SLIC-CPC
FACP HP-CPC SLIC-CPC
HPET HP-CPC SLIC-CPC
MCFG HP-CPC SLIC-CPC
SSDT HP-CPC SLIC-CPC
Mahalo, TexanBeauty
Windows OEM_SLP keys need to be able to communicate with the computer's BIOS to exchange certificates - it seems that for whatever reason, your current BIOS is not doing its part. This is often because of a BIOS update that is not properly constructed, or for other reasons which have not yet become clear.You apparently have an HP machine model FQ563AA-ABA -with a BIOS from 2008 - which should be OK for Vista.If the COA Sticker on your machine tells you that the machine is licensed for Vista Home Premium, then try changing the Key to the one on the sticker - with any luck it should work.To do this, click on the Start Buttonin the Search box, typeSLUI 3you should be presented with the change product key window - type in the key from the sticker, and follow your nose :)HTH
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Thursday, July 29, 2010 6:45 PM
Thursday, July 29, 2010 6:19 PMModerator