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    I have a one year subscription and after installing it says my subscriptions will expire in 90 days. What do I do?

    Saturday, June 7, 2008 12:37 AM

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    Did you activate the subscription with a LiveID by clicking Subscribe within OneCare? Is it a new install or is it simply reporting an incorrect expiration?

    If it is the latter, 

    • Check your PC date and time.
    • Check your subscription status by logging in with your subscription LiveID at http://billing.microsoft.com
    • Confirm that this is the same LiveID shown to be the Subscription ID in OneCare - Help/About…
    • Open OneCare and click "Check for Updates" to have OneCare check for updated credentials

    If your subscription is correctly shown at the Billing site, but incorrect in OneCare and your PC date and time are correct, please contact support.

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

     

    -steve

     

     

    Saturday, June 7, 2008 12:41 AM
    Moderator