Answered by:
Alerts and notifications

Question
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I am trying to set up Alerts and Notification in Project Server 2007 for Issue tracking. Here is what I've done.
1) navigation to Server Setting-> Alerts and Reminders
2) Entered SMTP mail server/port, from address, company domain, email footer.
3) Save
4) Navigate to Issues/New Alert
5) Enter the Alert Title, Send Alerts to (myself), Change type to "All changes", send alerts for these changes "Anything changes", When to send "Send e-mail immediately".
6) click Ok.
7) Then I navigate to an issue, change it, and click save.
Shouldn't I receive an email notification? I don't receive anything nor do I see anything in the queue. Am I missing a step somewhere?
- Changed type Alexander.Burton Thursday, June 10, 2010 10:28 PM Post is a question
Thursday, June 10, 2010 6:35 PM
Answers
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Sure - Project Server is a SharePoint application, it uses SharePoint tosurface data stored within the SQL database.Project Server is essentially comprised of three elements:1) The Microsoft Project Professional client2) The scheduling engine - i.e. PWA with all of the security settings, configurationsand views.3) The project workspaces.Now, in most implementations, the workspaces are deployed under the PWA URL:http://myserver/PWA/Project1, but the project workspaces are in fact SharePointsites with a couple extra features that allow them to consume data from theProject Server scheduling engine.The Issues List is a SharePoint list in a SharePoint site that has specificlinks to the Project Server database - namely, that you can click on theLinks button when creating a new issue, and select tasks from the projectschedule to link the issue to - or that PWA will display open issues in thePWA Risks & Issues page. However, the Issues list shares the same e-mailalert engine as the rest of the SharePoint elements - and not the ProjectServer e-mail configuration.E-mail alerts in Project Server (PWA > Server Settings) are only tied toactions taken strictly within the scheduling engine or the PWA main page:task assignment changes, status reports, task status updates.- Andrew Lavinsky
- Proposed as answer by Alexander.Burton Thursday, June 10, 2010 10:31 PM
- Marked as answer by Christophe FiessingerMicrosoft employee Tuesday, June 15, 2010 4:20 AM
Thursday, June 10, 2010 7:32 PM
All replies
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You need to configure the E-mail Server in SharePoint Central Admin. ServerSettings are just for the Project Server (i.e. schedule) driven alerts.Check this out to see if it helps: http://sharepointalert.info/troubleshooting-sharepoint-alerts/- Andrew LavinskyThursday, June 10, 2010 6:45 PM
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Can you explain why I need to configure Sharepoint, when I'm using Project? I don't understand the connection. Thank you for your help.Thursday, June 10, 2010 6:58 PM
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Sure - Project Server is a SharePoint application, it uses SharePoint tosurface data stored within the SQL database.Project Server is essentially comprised of three elements:1) The Microsoft Project Professional client2) The scheduling engine - i.e. PWA with all of the security settings, configurationsand views.3) The project workspaces.Now, in most implementations, the workspaces are deployed under the PWA URL:http://myserver/PWA/Project1, but the project workspaces are in fact SharePointsites with a couple extra features that allow them to consume data from theProject Server scheduling engine.The Issues List is a SharePoint list in a SharePoint site that has specificlinks to the Project Server database - namely, that you can click on theLinks button when creating a new issue, and select tasks from the projectschedule to link the issue to - or that PWA will display open issues in thePWA Risks & Issues page. However, the Issues list shares the same e-mailalert engine as the rest of the SharePoint elements - and not the ProjectServer e-mail configuration.E-mail alerts in Project Server (PWA > Server Settings) are only tied toactions taken strictly within the scheduling engine or the PWA main page:task assignment changes, status reports, task status updates.- Andrew Lavinsky
- Proposed as answer by Alexander.Burton Thursday, June 10, 2010 10:31 PM
- Marked as answer by Christophe FiessingerMicrosoft employee Tuesday, June 15, 2010 4:20 AM
Thursday, June 10, 2010 7:32 PM -
Thank you so much for your time - this is extremely helpful.Thursday, June 10, 2010 7:50 PM
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We implemented something similar for sending emails out(issues, risks) by customized work flow using Sharepoint designer. It was easy, quick and smooth.Friday, June 25, 2010 8:20 PM