When users pick a queue item to work on, and check "Also remove item from Queue" - where does it go? I cannot find a view that lists these items anywhere???
Hi This depends on, which entity is in the queue. If it is an opportunity it could be found in opportunities If it is an email it could be found in activities etc. If you upgraded from crm2013, where could you find it before update to crm2015? Hope it
helps. Gr.peb
Proposed as answer byPe.BMonday, January 19, 2015 7:46 PM