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Lost operating system when my hard drive crashed on my computer. RRS feed

  • Question

  • I had  a crash of my hard drive crash ans installed a new wone.  I then tried to use the recovery discs to reinstall my windows xp and the bundle that came with the system.  The recovery discs were faulty and now I have no operating system and no way to get one that I have been able to find.  I contacted the company (Gateway) and was told that my serial number did not match any of theirs.  My system was refurbushed so that may be the reason.  does anyone have an idea how I might be able to get a reissue of at least the operating system.  I have the original serial number.  Thanks, Dave
    Thursday, June 11, 2009 4:22 AM

Answers

  • You should contact the vendor from which you purchased the computer. Presumably (since they refurbished it) they can supply you with the appropriate recovery disks.
    I'm not on the WHS team, I just post a lot. :)
    Thursday, June 11, 2009 11:37 AM
    Moderator

All replies

  • Was the machine backed up with WHS?
    Thursday, June 11, 2009 6:00 AM
  • You should contact the vendor from which you purchased the computer. Presumably (since they refurbished it) they can supply you with the appropriate recovery disks.
    I'm not on the WHS team, I just post a lot. :)
    Thursday, June 11, 2009 11:37 AM
    Moderator