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  • I have same problem with activation
    when i click on "Activate windows" - nothing happends , not even a window apear,
    just mouse change to hourglass for a second , and nothing...

    i run Windows Vista
    • Split by Stephen Holm Tuesday, January 13, 2009 1:14 AM Splitting Post
    Monday, January 12, 2009 11:57 AM

Answers

  • Hello,



    Please follow the steps outlined below, the Microsoft Genuine Advantage Diagnostic Tool website will attempt to resolve the validation errors you are experiencing with Windows.

    http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

    Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. If after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the Microsoft Advantage Diagnostic Tool:

    http://go.microsoft.com/fwlink/?linkid=52012

    By clicking the link below, you will download the Microsoft Genuine Advantage Diagnostic Tool.  Then click the Run button. Then click the Run button again. Then click the Continue button to perform the diagnostic. The Windows tab should show, click the Copy button to paste your report to the clipboard.  Then paste the report into a New Post on this Forum by adding a post in it and pressing Ctrl V (to paste the text). Clicking the OK button will clear the Diagnostic window. Here is the download link:

     http://go.microsoft.com/fwlink/?linkid=52012

    Please tell us about the Certificate of Authenticity (COA) for your copy of Windows XP.

    1. What edition/version of Windows XP is titled?

    ·         Home

    ·         Professional

    ·         Media Center

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. Please provide the customer scenario you are experiencing.

    5. DO NOT post the Product Key.

    Not sure what to look for, see this page to reference your COA:

    http://www.microsoft.com/resources/howtotell/product.aspx?pID=2abf99cd-a5e4-469c-802e-55ca8ec542d5&cID=ea710cad-37b0-4975-bcd6-abfee19961df&method=oem&displaylang=en

    NOTE: The data collected with the Microsoft Genuine Advantage Diagnostic Tool does NOT contain any information that can personally identify you. The information can be fully reviewed, by you, before being posted.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.


    Stephen Holm, MS
    WGA Forum Manager


    Stephen Holm
    • Marked as answer by Stephen Holm Saturday, January 17, 2009 2:11 AM
    Tuesday, January 13, 2009 1:13 AM