Can not run Fix It repairs, Lts.dll missing! RRS feed

  • Question

  • Hello, I´m running on Win 7 SP1.

    I downloaded your "Mats_Run.maintenance.exe"  but I can´t install it. It says that lts.dll is missing. I found some answers from Microsoft here that I have to clean my Temp folder (done), reboot (done). You also mentioned that I have to check Microsoft Fix It folder in C:/ if there is ltd.dll and if not, I should reinstall it. But I can´t install Fix It Centre because you stopped beta test program and it isn´t available for download for Win 7 anymore.


    What can I do? Do I have to wait or I just didn´t notice some procedure?


    Thank you for reply!


    Saturday, March 19, 2011 4:50 PM

All replies

  • Dear Customer,

           Thanks for your feedback. May I know have you installed "Fix it Center" application on your computer? 

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Yan Jun

    Monday, March 21, 2011 2:30 AM
  • Dear Mr. Jun,


    thank you for your fast reply. I had been looking for "Fix It Center" but the only thing I found was this site


    I signed up and tried to download/install Fix It Center under "My Computers" site but it gives me information about closed beta test program for Win 7 users.

    Where can I download it? Is it available for Win 7 users? Because except Fix It Center I found every single subapplication of Fix It Center - called "Mats_Run.xxxx.exe".


    Hope that I´m understandable.


    Thank you,


    Monday, March 21, 2011 11:56 AM
  • Hello,

    I have try to install "Fix it Center" and then it gives an error raport.  It says that lts.dll is missing. How can I install "Fix it Center" if I can not do it before I have solution to lts.dll?

    Friday, March 25, 2011 10:18 AM
  • I am having the same problem.  Running Windows 7 Ultimate.  The "Fix it Center" is closed and the file can no longer be downloaded from there.  I searched for lts.dll both on my computer and on Microsoft Downloads and can't find it.  How is a person supposed to run all of these Fix it tools if we don't have access to the main program?


    Thank you,


    Friday, March 25, 2011 3:24 PM
  • Hey guys,

    I try to open Fix It install in WinRAR. Then find Lts.dll in it - copy it to .../Windows/System32. Then open Fix It install normally by clicking on it. This worked for me.

    Hope this is not illegal or against licence agreement. But what can I do, when guys from Microsoft don´t answer? ;)



    Friday, March 25, 2011 6:01 PM
  • Same problem here with Windoes 7 and looking for a solution, i.e. a meaningful answer from Microsoft.



    Monday, March 28, 2011 3:13 PM
  • Hi freeboj, Fran, hellgate, and Udo,
        Could you guys please try steps below and verify some information:
    1. double click MATS_run.XXXXX.exe
    2. verify Microsoft Automation troubleshooting service setup window can popup to you. 
    3. click button Accept 
    4. start-> run -> type %temp% 
    5. verify folder MATS_Run-temp is exist
    6. Go to MATS_Run-temp you can see 2 files and one folder, there are Lts.dll,MatsBott.exe and folder x[86/64].
    7. if you can't seeing MATS_Run-temp, please verify folder MATS_temp is exist.
    8. Go to MATS_Temp folder and verify contain LTS.dll
    9. if you still can't seeing LTS.dll file not in above 2 folders, please try extract MATS_run.XXXXX.exe you can see a file autorun.inf
    10. According to your os information and version please got a url named EngineURL, it can download MATSEngine by Manual.
    11. open your browser type the download url in address textbox. Note:"MATSEngine_amdXXX[CULTURE].cab" (remove [CULTURE] by default en-us)  
    12. After you download finished, please try extract MATSEngine_amd.cab then you can seeing many xxx.dll one of them is LTS.dll
    13. copy all files to MATS_Temp or MATS_Run-temp folder 
    14. finally run mats_run.XXXXXX.exe again
    Prerequisite conditions run above steps is not installed Fix it Center Tool. If you installed Fix it Center, please try reinstall Fix it center and after finished it,please Go to C:\Program Files\Microsoft Fix it Center and verify LTS.dll is exist in this folder. 
    Hope this will helps. 

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Yan Jun

    Saturday, April 2, 2011 2:51 AM
  • I have the same problem. Aero stopped working and the Aero fix won't repair the problem because it can't find lts.dll.

    I have a folder MATS-Temp in the Temp folder and inside is just the exe file MATSWiz. No lts.dll.

    I don't understand your instruction steps above. How do i extract MATS_run.XXXXX.exe when I don't even know what or where it is or how to extract it. What's with all the XXXXXs? Could you please retype steps 9 - 14 in easy to understand sentences and explain things better.

    Fix Center is closed so that's no use.

    Can you not just make lts.dlll available for download on a webpage somewhere?

    Running Windows 7 Home 64-bit

    Look forward to a reply soon. Thanks.


    Friday, May 13, 2011 5:21 PM
  • I have same problem - why doesn't MS fix the program????
    Saturday, May 14, 2011 7:45 PM
  • Hi BillieN,

           May I know do you already have installed Fix it Center Tool? If so, you can attempt to reinstall Fix it center Tool that you can solve your issue. 

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,

    Tuesday, May 17, 2011 4:08 AM
  • hi guys, encountered the same problem, "Mats_Run.XXXX.exe won't install due to missing "lts.dll" apparently, since there are various Mats_Run programs developed by microsoft, i searched on how to install the "mother installer software" which i found to be the "FIX IT CENTER" program... you can download it in CNET at http://download.cnet.com/Fix-it-Center/3000-18512_4-75181095.html or http://windows7themes.net/auto-repair-windows-7-with-microsofts-fix-it-center.html the installation wizard went all fine like a breeze...
    Sunday, May 22, 2011 9:45 AM