I hope someone out there can help. everytime i go to microsoft updates, windows live hotmail, msn messenger i get this page and when i run the diagnostic, it tells me m internet connection is fine. i have checked my firewall and all microsoft products are on the exemption list. i don't know what else to do. i tried to uninstall everything but still got this message when i tried to go to update to download it again ti re-install it and then i had to go to system restore to get it back. i tried to find and online support on here but i can't find any help. is there an online support chat for helping people??? i'm really getting frustrated.
Changed typeJimR1ModeratorSaturday, September 5, 2009 3:55 AM
Moved byJimR1ModeratorSaturday, September 5, 2009 3:56 AMOff topic. (From:Microsoft Security Essentials: Getting Started and Upgrading)
Are you actually running MS Security Essentials? What you are describing sounds like more of a firewall issue than anything else. Someone will correct me if I am wrong but I do not believe MSSE does any firewalling of websites at all.
If this is the Windows firewall, I have found occasionally a restart of the firewall does the trick. (disconnect your network cable then disable the firewall completely. Re-enable it and reconnect your cable and try again.)
By the way, I have never found a need to manually put any MS products in the Exceptions.VP Tech Services