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URGENT!! Windows 7, Build 7600 is not Genuine. Thinkpad T410. How to fix it. RRS feed

  • Question

  • Yesterday, I was told that my copy of Windows 7 Professional is not genuine. However, it shouldn't be, the computer bought from Lenovo and just recovered back to factory default. Please look at the following diagnostic information and help me out. Thanks very much.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {E2E7F92E-1B91-44C5-B82D-3E2A12DBBAB9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110622-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\linhaili\Software\世界之窗 2.0.5\TheWorld.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E2E7F92E-1B91-44C5-B82D-3E2A12DBBAB9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-228936051-42432878-3163487782</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2522W21</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET52WW (1.12 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20100216000000.000000+000</Date></BIOS><HWID>13BB0600018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7600.0000-2062009
    Installation ID: 013133277896716606435023306885989765648574319070529960
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 24367
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 2
    Trusted time: 2/18/2012 12:20:19 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:23:2012 16:04
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAAAAgABAAEAAAABAAAAAwABAAEA6GECUB7edK5surLwBu4C/QrqaHVcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TP-6I  
      FACP   LENOVO  TP-6I  
      HPET   LENOVO  TP-6I  
      BOOT   LENOVO  TP-6I  
      MCFG   LENOVO  TP-6I  
      SSDT   LENOVO  TP-6I  
      ECDT   LENOVO  TP-6I  
      ASF!   LENOVO  TP-6I  
      SSDT   LENOVO  TP-6I  
      TCPA   PTL   CRESTLN
      SSDT   LENOVO  TP-6I  
      SSDT   LENOVO  TP-6I  
      SSDT   LENOVO  TP-6I  


     

    Saturday, February 18, 2012 8:27 PM

Answers

  • "linhaili" wrote in message news:ae3547aa-cef7-4e87-a4e6-9994d6b5e76b...

    Yesterday, I was told that my copy of Windows 7 Professional is not genuine. However, it shouldn't be, the computer bought from Lenovo and just recovered back to factory default. Please look at the following diagnostic information and help me out. Thanks very much.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Other data-->
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2522W21</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET52WW (1.12 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20100216000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 24367
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 2
    Trusted time: 2/18/2012 12:20:19 PM

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


     

    The OS is unable to see the SLIC table that should be in the BIOS – you need to change the Key to the one on your COA sticker using the Change Product Key link on your System properties page – you may need to activate by phone.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by linhaili Sunday, February 19, 2012 7:15 AM
    Saturday, February 18, 2012 9:33 PM
    Moderator

All replies

  • "linhaili" wrote in message news:ae3547aa-cef7-4e87-a4e6-9994d6b5e76b...

    Yesterday, I was told that my copy of Windows 7 Professional is not genuine. However, it shouldn't be, the computer bought from Lenovo and just recovered back to factory default. Please look at the following diagnostic information and help me out. Thanks very much.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.048

    Other data-->
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2522W21</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6IET52WW (1.12 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20100216000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 24367
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 2
    Trusted time: 2/18/2012 12:20:19 PM

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


     

    The OS is unable to see the SLIC table that should be in the BIOS – you need to change the Key to the one on your COA sticker using the Change Product Key link on your System properties page – you may need to activate by phone.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by linhaili Sunday, February 19, 2012 7:15 AM
    Saturday, February 18, 2012 9:33 PM
    Moderator
  • Thanks, Noel.

    I change the product key to the one on COA sticker. Problem solved. Thanks.

    Sunday, February 19, 2012 7:15 AM
  • "linhaili" wrote in message news:7ce4a706-7b7d-4b0f-98a3-b841c63318e4...

    Thanks, Noel.

    I change the product key to the one on COA sticker. Problem solved. Thanks.

    You’re welcome – please post a new MGADiag report so that we can check that all is now OK.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, February 19, 2012 12:34 PM
    Moderator