Sending Emails from Trial

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  Yes, should be able to send email during trial.  I would check the following:
  
  Setup the Microsoft CRM Online Outlook Client to allow for sending emails
  http://www.microsoft.com/downloads/details.aspx?FamilyID=e8e6c81a-b7b2-4e57-8599-604967617396&DisplayLang=en
  
  OR
  
  setup the Microsoft CRM Online Email Router to allow for sending emails:
  http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=261a17f6-72c9-45a3-b19a-75ae844b9dd0

  
  How to configure the On-premise and Online E-mail Router in different deployment scenarios
  http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=8ea05b4e-825a-4db1-ad59-d894aa5ef33e

   

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  http://www.workopia.com/Links.htm

  • Edited by Frank Lee CRM MVPModerator Wednesday, June 10, 2009 11:28 PM
  • Proposed as answer by CRM OnlineMicrosoft employee Thursday, June 11, 2009 4:26 AM
  • Marked as answer by CRM OnlineMicrosoft employee Tuesday, June 16, 2009 4:21 AM

  Wednesday, June 10, 2009 10:41 PM

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  Thanks Frank,
  I've looked at these before.  We are not using Outlook client during the trial and as mentioned in my first post we looked under Tool, Options, Email tab.  There is no Allow E-mail Router to use my credentials to send and receive e-mail on my behalf to check.
  
  As we are using online trial, how do you get to the "E-mail Router Configuration Manager "?
  
  Thanks,
  Richard
  
  
  
  

  Thursday, June 11, 2009 1:30 PM
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  There is no hosted support for email in CRM Onlline. You'll need to run either the Outlook client or the email router.
  See blog http://blog.mikelu.org/2008/01/21/the-crm-40-e-mail-router-with-pop3/ for setting up the email router.
  Also you find more info at the resource center.
  cheers
  jonw
  

  • Marked as answer by CRM OnlineMicrosoft employee Tuesday, June 16, 2009 4:21 AM

  Thursday, June 11, 2009 2:07 PM
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  Hi Richard,
  
  You can download the CRM 4.0 Online Email Router from Microsoft's website. Here's the link.
  
  http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=261a17f6-72c9-45a3-b19a-75ae844b9dd0
  
  Once you configured your email router, it should pick up and send out the emails in the email queue.

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  Darren Liu | 刘嘉鸿 | MS CRM MVP | English Blog: http://msdynamicscrm-e.blogspot.com | Chinese Blog: http://liudarren.spaces.live.com

  • Proposed as answer by darrenliuMicrosoft employee, Moderator Friday, June 12, 2009 7:49 PM
  • Marked as answer by CRM OnlineMicrosoft employee Tuesday, June 16, 2009 4:21 AM

  Friday, June 12, 2009 7:49 PM

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