key doesnt work....

All replies

• 

  

  1

  Sign in to vote

  The installed Key is the Default Key - which can never be activated.

   You need to change the Product Key to the one on the COA sticker on the machine's case (or inside the battery compartment),  using the Change Product Key link at the bottom of the System properties page.

  You may need to activate by phone.   

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Kamin of Ressik Monday, July 14, 2014 2:25 PM
  • Marked as answer by Noel D PatonModerator Saturday, August 16, 2014 5:28 AM

  Monday, July 14, 2014 10:43 AM

  Moderator
• 

  

  0

  Sign in to vote

  Hello and thank you for the response and assistance.

  Computer was a build.....I have the disc....

  So i put the old drive in last night as well   (old drive win7 32 version)

  today pc seems to be downloading updates that it didnt before....older ones/catch up

  it doesnt say  non genuine at bottom anymore....

  did old drive shake hands with new mobo and sys files?

  am I golden now?

  Oops  guess not.....try to do an anytime upgrade and it checks for validation code   still need to activate....

  Is possible....old drive with old version from same install disc on board....

  • Edited by Calbuild2 Tuesday, July 15, 2014 6:11 AM added info

  Tuesday, July 15, 2014 2:45 AM
• 

  

  0

  Sign in to vote

  Post a new MGADiag report, and we'll see.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Tuesday, July 15, 2014 6:07 AM

  Moderator
• 

  

  0

  Sign in to vote

  Diagnostic Report (1.9.0027.0):     Here You Go  :-)
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-CM74G-RPHKF-PW487
  Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
  Windows Product ID: 00371-177-0000061-85839
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {A93BC3FD-1BEC-411C-9742-295CDE2F41CD}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.140303-2144
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{A93BC3FD-1BEC-411C-9742-295CDE2F41CD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85839</PID><PIDType>5</PIDType><SID>S-1-5-21-3301354220-2733068841-5243171</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1301</Version><SMBIOSVersion major="2" minor="7"/><Date>20131220000000.000000+000</Date></BIOS><HWID>FFDD3907018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-177-000006-00-1033-7600.0000-1932009
  Installation ID: 009393139980567842994255154045060705155094306750117842
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: PW487
  License Status: Initial grace period
  Time remaining: 41520 minute(s) (28 day(s))
  Remaining Windows rearm count: 4
  Trusted time: 7/15/2014 1:55:09 AM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C532
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 7:13:2014 02:54
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: OgAAAAMAAwABAAIAAAAEAAAAAQABAAEAHKI4xXcWAGzSh3TE2rLcGBoyxOBi80aUCuV6OetgfNDI9g==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    LPIT ALASKA A M I
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
  
  

  Tuesday, July 15, 2014 8:56 AM
• 

  

  0

  Sign in to vote

  Your system is not licensed - you are currently in the 30-day 'grace period', using the Default Key, which can never be activated. There appears to be no SLIC table on this machine, so a manufacturer's recovery disk probably wouldn't work.

  If you bought this machine with Windows pre-installed, then you need to contact the vendor and demand a refund, unless you can find the COA sticker on the case for Windows 7 Home Pro

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, July 16, 2014 6:57 AM

  Moderator
• 

  

  0

  Sign in to vote

  Good evening Noel   are you present?

  So I built this rig

  I have the old drive with the OS I validated on original install years back from this very same CD

  Can I not merge a Key File or maybe boot from that drive so the mobo will get wind of it, or would a mobo change cause and require a new purchase?

  I have a disc I paid money for....I am running on one pc

  I have upgrade my machine and I want to run the 64bit version which I have the disc and PK for

  Is there any way to find justice here?

  Anyone remember her?

  She was great!!

  Thank you so much for support here!!

  Really

  And can you fix this??

   

  Wednesday, July 16, 2014 7:12 AM
• 

  

  0

  Sign in to vote

  Unless you have the Key that came with the disk - either on a COA Sticker (which should have been attached to the case) or on a proof of license label in the retail package, then you don't have a license.

  That Key is the one that must be entered, and is the only record of your license.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, July 16, 2014 9:04 AM

  Moderator
• 

  

  0

  Sign in to vote

  I have 'That" Key

  And that disc

  On a new mobo

  It does not work.....

  Thursday, July 17, 2014 8:06 AM
• 

  

  0

  Sign in to vote

  I have 'That" Key

  And that disc

  On a new mobo

  It does not work.....

  Thursday, July 17, 2014 8:07 AM
• 

  

  0

  Sign in to vote

  Is it an Upgrade? or a Full Retail? or OEM System Builder? - what are the last five characters in the Key? Is it for Windows 7 Professional?

  If it's an Upgrade- then it must have a valid license from which to upgrade - do you have that?

  If it's a Full Retail, or OEM System Builder, then you can simply swap the Key in using the option at the bottom of the System Properties page.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Thursday, July 17, 2014 8:42 AM

  Moderator
• 

  

  0

  Sign in to vote

  Its a Win&pro full retail I believe

  Last 5   XW73P

  I did what you said and the green bar started going   about 1.5" on my screen...

  Then the box popped up and said     product key does not seem to be vaild

  Ugh    seemed so close   I was happy for a moment.......

  
  

  Friday, July 18, 2014 5:38 AM
• 

  

  0

  Sign in to vote

  Please post a new MGADiag report - if the Key has been installed it should give us an indication of the problem.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Friday, July 18, 2014 6:34 AM

  Moderator
• 

  

  0

  Sign in to vote

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-CM74G-RPHKF-PW487
  Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
  Windows Product ID: 00371-177-0000061-85839
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {A93BC3FD-1BEC-411C-9742-295CDE2F41CD}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.140303-2144
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{A93BC3FD-1BEC-411C-9742-295CDE2F41CD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85839</PID><PIDType>5</PIDType><SID>S-1-5-21-3301354220-2733068841-5243171</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1301</Version><SMBIOSVersion major="2" minor="7"/><Date>20131220000000.000000+000</Date></BIOS><HWID>FFDD3907018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-177-000006-00-1033-7600.0000-1932009
  Installation ID: 017910115610432902318652956544733425095564647102906311
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: PW487
  License Status: Initial grace period
  Time remaining: 37200 minute(s) (25 day(s))
  Remaining Windows rearm count: 4
  Trusted time: 7/18/2014 1:40:46 AM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C532
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 7:13:2014 02:54
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: OgAAAAMAAwABAAIAAAAEAAAAAQABAAEAHKI4xdKHdxYAbNwYdMTashoyxOBi80aUCuV6OetgfNDI9g==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    LPIT ALASKA A M I
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
  
  

  Friday, July 18, 2014 8:40 AM
• 

  

  0

  Sign in to vote

  Nah - the installed Key is still the Default one.

  The usual reason for this type of thing is that you've misread a character in the Key, and so Windows rejects it as invalid before even attempting activation. Get someone else to read the Key off the sticker/label/keycard (preferably using a magnifier) to you as you type it in - this can work wonders.

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Friday, July 18, 2014 3:34 PM

  Moderator
• 

  

  0

  Sign in to vote

  lol   OK

  will try different eyes

  if still no good   is there any resolve?

  Sunday, July 20, 2014 1:49 AM
• 

  

  0

  Sign in to vote

  You can purchase a genuine Windows 7 Professional license here.

  ---

  Carey Frisch

  • Proposed as answer by Carey FrischMVP, Moderator Thursday, July 31, 2014 6:40 AM

  Sunday, July 20, 2014 6:28 AM

  Moderator
• 

  

  0

  Sign in to vote

  All I can think of is to try rebuilding the Licensing store - or a repair install..

  Recreate the Licensing Store

  Go to Start > All Programs > Accessories

  Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt

  Run the following commands in the Command Prompt window, using the Enter key at the end of each

  net stop sppsvc

  (wait until the service has stopped before entering the following lines)

  CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

  REN tokens.dat tokens.bar

  net start sppsvc

  slui.exe

  After a couple of seconds the Windows Activation dialog will appear.

  You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.

  If you are asked for your Key, use the one on the COA sticker on the machine's case

  Reboot and Post back with a new MGADiag report.

  (Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

  ---

  Noel Paton | Nil Carborundum Illegitemi

  CrashFixPC | The Three-toed Sloth

  No - I do not work for Microsoft, or any of its contractors.

  Sunday, August 3, 2014 12:17 PM

  Moderator