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I just started to get a notification that I am not running a genuine version of windows 7 RRS feed

  • Question

  • I see that the following information is requested.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XG7W2-RMHT4-V2BY6
    Windows Product Key Hash: r9wLpaMNwu0pQoSIXpHz/KFfo+w=
    Windows Product ID: 00359-OEM-8704097-72561
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D300AF36-9DFA-4689-99B3-3B7FEE8C14DF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D300AF36-9DFA-4689-99B3-3B7FEE8C14DF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V2BY6</PKey><PID>00359-OEM-8704097-72561</PID><PIDType>3</PIDType><SID>S-1-5-21-3199665244-3709358554-3718369962</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.60</Version><SMBIOSVersion major="2" minor="7"/><Date>20121101000000.000000+000</Date></BIOS><HWID>24933E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D 

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 8:9:2013 13:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAgABAAAAAQABAAEAHKImUajiwr90xOjtdNRMZbL7AmCa+ToslmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT Intel_ AoacTabl
      AAFT ALASKA OEMAAFT 
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      BGRT ALASKA A M I

    Sunday, August 11, 2013 2:03 PM

Answers

All replies

  • Please run the following command, and post the results...

    DIR C:\Windows\regtlib*.* /s

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, August 13, 2013 12:47 PM
    Moderator

  • C:\Windows\system32>DIR C:\Windows\regtlib*.* /s
     Volume in drive C has no label.
     Volume Serial Number is BE54-A937

     Directory of C:\Windows\Microsoft.NET\Framework\v4.0.30319

    03/18/2010  05:16 PM            58,192 regtlibv12.exe
                   1 File(s)         58,192 bytes

     Directory of C:\Windows\Microsoft.NET\Framework64\v4.0.30319

    03/18/2010  06:27 PM            65,360 regtlibv12.exe
                   1 File(s)         65,360 bytes

         Total Files Listed:
                   2 File(s)        123,552 bytes
                   0 Dir(s)  70,737,494,016 bytes free

    C:\Windows\system32>
    Tuesday, August 13, 2013 2:57 PM
  • Those look OK - although they are rather old versions of the relevant files...

    Please run the following commands in an Elevated Command Prompt window and post the results.

    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

    REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S              

    REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, August 13, 2013 3:17 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
    7-4077-4AD6-8658-327C2C86C5AA} /S
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
    8658-327C2C86C5AA} /S
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE57495
    7-4077-4AD6-8658-327C2C86C5AA} /S
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>


    Tuesday, August 13, 2013 3:37 PM
  • That seems to be the root of the problem! :)

    I need to do a few checks before I post a fix, though - since the file versions are old, the registry entries may be different to the ones I normally see, and I'll have to build a custom machine to test it out before posting a fix.

    This could take a couple of days.

    If you haven't heard by Saturday evening, SHOUT!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, August 14, 2013 9:26 PM
    Moderator
  • Thanks.  I'll be waiting

    Wednesday, August 14, 2013 11:55 PM
  • I *think* this will work - but no guarantees :(

    Copy the text enclosed in +++++ to Notepad, and save as regwowfix.reg

    ++++++++++++++++++++++++++++++++++++++++++++++++++++

    Windows Registry Editor Version 5.00

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0]

    @="SPPUI 1.0 Type Library"

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\0]

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\0\win32]

    @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\

    00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,6c,00,\

     75,00,69,00,2e,00,65,00,78,00,65,00,00,00

     

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\FLAGS]

    @="0"

     

    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++

     

     

     

     

    Once saved, close all applications, then right-click on the file and select Merge

    You'll get at least one warning - accept it/them.

    You should then get a 'Success' message.

    accept that, and reboot.

     

    run another MGADiag report and post the results.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 17, 2013 12:53 PM
    Moderator
  • Thanks for your help.  Here is the MGADiag report.  However i am still getting a banner on the lower right saying windows is not genuine

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XG7W2-RMHT4-V2BY6
    Windows Product Key Hash: r9wLpaMNwu0pQoSIXpHz/KFfo+w=
    Windows Product ID: 00359-OEM-8704097-72561
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D300AF36-9DFA-4689-99B3-3B7FEE8C14DF}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D300AF36-9DFA-4689-99B3-3B7FEE8C14DF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V2BY6</PKey><PID>00359-OEM-8704097-72561</PID><PIDType>3</PIDType><SID>S-1-5-21-3199665244-3709358554-3718369962</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.60</Version><SMBIOSVersion major="2" minor="7"/><Date>20121101000000.000000+000</Date></BIOS><HWID>24933E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:16:2013 22:48
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAwABAAEAAgACAAAAAQABAAEAHKImUajiwr90xOjtdNRMZbL7AmCa+fxFOiyWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT Intel_ AoacTabl
      AAFT ALASKA OEMAAFT 
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      BGRT ALASKA A M I

    Tuesday, August 20, 2013 11:14 AM
  • We have a partial cure - you may have noticed that the 'Tampered file' error is now gone :)

    If you don't understand anything please ask!
    First create a System Restore point, then....
    Open Regedit
    Navigate to
    HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6}
     

    Right-click on the Key in the left pane, and select Permissions
    Click on the Advanced button
    Click on the Owner tab
    Highlight Administrators, and put a tick in the 'Replace owner on...' box
    Click Apply
    (Current Owner should change to Administrators)
    Click OK - ONCE
    Click on the Permissions tab
    In the Permission entries box, highlight Administrators
    click Edit
    put a tick in the Allow /Full Control box (all the other Allow boxes should automatically be ticked)
    put a tick in the 'Apply these permissions....' box
    Click OK out to Regedit
    Close Regedit
    Open an Elevated Command Prompt
    run the following command

     

    C:\Windows\Microsoft.NET\Framework\v4.0.30319\regtlibv12.exe C:\Windows\system32\wbem\wbemdisp.tlb

    Close the Command prompt if successful - otherwise post the results.
    Open Notepad
    copy and paste the following into the Notepad window, and save to the desktop as TEST.VBS

     

    Set objWMIService = GetObject("winmgmts:\\.\root\cimv2")
    Set colComputers = objWMIService.ExecQuery("Select * from Win32_ComputerSystem")
    wscript.echo "Test Passed"


    now double-click on the new file - you should get a small popup window saying 'Test Passed'
    If you get anything else, copy and paste the message to your reply.
    Now reboot and run a new MGADiag report and post the results.

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.



    Tuesday, August 20, 2013 11:42 AM
    Moderator
  • thanks again for your help.  I'll be away from the computer for a couple of days and will follow up by the end of the week.  One question.  What do you think may have caused my issues?  I may want to fix the root cause before it happens again.

    Tuesday, August 20, 2013 1:57 PM
  • I can not create a system restore point.  The VSS service is given an error
    Wednesday, August 28, 2013 3:11 AM
  • the test.vbs passed
    Wednesday, August 28, 2013 3:13 AM
  • there is also no HKCR\TypeLib\{565783C6-CB41-11D1-8B02-00600806D9B6} key
    Wednesday, August 28, 2013 3:14 AM
  • from the event log

    Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers.  The Registry Writer failed to respond to a query from VSS. Check to see that the Event Service and Volume Shadow Copy Service are operating properly, and please check the Application event log for any other events. 

    Operation:
       Gathering Writer Data
       Executing Asynchronous Operation

    Context:
       Execution Context: Requestor
       Current State: GatherWriterMetadata

    Wednesday, August 28, 2013 3:30 AM
  • Volume Shadow Copy Service warning: VSS was denied access to the root of volume \\?\Volume{fee4ef04-72fe-11e2-b7b3-806e6f6e6963}\. Denying administrators from accessing volume roots can cause many unexpected failures, and will prevent VSS from functioning properly.  Check security on the volume, and try the operation again. 

    Operation:
       Removing auto-release shadow copies
       Loading provider

    Context:
       Execution Context: System Provider

    Wednesday, August 28, 2013 3:36 AM
  • Ah - I'll have to try and deal with that then...

    But I think it may be better to rip .NET 4 out by the roots and start again.

    Please follow the instructions here..

    http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

    ... and use the tool to clear all versions of .NET it can, and then visit Windows Update and do a Check for Updates - you should be offered .NET again, and it will hopefully install without problems.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, August 28, 2013 1:56 PM
    Moderator
  • Completed.  I see no changes.

    thanks

    will

    Wednesday, August 28, 2013 4:42 PM
  • Please post a new MGADiag report, and we'll see

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, August 28, 2013 4:52 PM
    Moderator
  • Here is the latest report.  I still see

    Windows 7

    Build 7601

    This copy of Windows is not genuine

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XG7W2-RMHT4-V2BY6
    Windows Product Key Hash: r9wLpaMNwu0pQoSIXpHz/KFfo+w=
    Windows Product ID: 00359-OEM-8704097-72561
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D300AF36-9DFA-4689-99B3-3B7FEE8C14DF}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D300AF36-9DFA-4689-99B3-3B7FEE8C14DF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V2BY6</PKey><PID>00359-OEM-8704097-72561</PID><PIDType>3</PIDType><SID>S-1-5-21-3199665244-3709358554-3718369962</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.00</Version><SMBIOSVersion major="2" minor="7"/><Date>20130711000000.000000+000</Date></BIOS><HWID>24933E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-040-972561-02-1033-7601.0000-2392013
    Installation ID: 019074418952084823529934922311285185745076899044369372
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: V2BY6
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 8/30/2013 8:41:21 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:27:2013 22:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAgABAAAAAQABAAEAHKImUajiwr90xOjtdNRMZbL7AmCa+ToslmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT Intel_ AoacTabl
      AAFT ALASKA OEMAAFT 
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      BGRT ALASKA A M I

    Friday, August 30, 2013 12:45 PM
  • That seems to have fixed the basic problem - now all you need to do is rebuild the Licensing Store...

     

    Recreate the Licensing Store

    Go to Start > All Programs > Accessories

    Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt

    Run the following commands in the Command Prompt window, using the Enter key at the end of each

     

    net stop sppsvc

    (wait until the service has stopped before entering the following lines)

     

    CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform

    REN tokens.dat tokens.bar

    net start sppsvc

    slui.exe

     

    After a couple of seconds the Windows Activation dialog will appear.

    You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.

    If you are asked for your Key, use the one on the COA sticker on the machine's case

     

    Reboot and Post back with a new MGADiag report.

     

    (Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 31, 2013 11:50 AM
    Moderator
  • I followed all of the steps and verified that tokens.bar was created.

    However, slui.exe did not start the Windows Activation dialog.  It did nothing.

    Here is the MGADiag log.

    PS, I still have issues with VSS services

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XG7W2-RMHT4-V2BY6
    Windows Product Key Hash: r9wLpaMNwu0pQoSIXpHz/KFfo+w=
    Windows Product ID: 00359-OEM-8704097-72561
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D300AF36-9DFA-4689-99B3-3B7FEE8C14DF}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130708-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D300AF36-9DFA-4689-99B3-3B7FEE8C14DF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-V2BY6</PKey><PID>00359-OEM-8704097-72561</PID><PIDType>3</PIDType><SID>S-1-5-21-3199665244-3709358554-3718369962</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.00</Version><SMBIOSVersion major="2" minor="7"/><Date>20130711000000.000000+000</Date></BIOS><HWID>24933E07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-040-972561-02-1033-7601.0000-2392013
    Installation ID: 019074418952084823529934922311285185745076899044369372
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: V2BY6
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 9/2/2013 12:27:08 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:27:2013 22:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAgABAAAAAQABAAEAHKImUajiwr90xOjtdNRMZbL7AmCa+ToslmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT Intel_ AoacTabl
      AAFT ALASKA OEMAAFT 
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      SSDT Intel_ AoacTabl
      BGRT ALASKA A M I

    Monday, September 2, 2013 4:30 PM
  •  

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, September 3, 2013 6:17 AM
    Moderator
  • nothing happens
    Tuesday, September 3, 2013 9:41 AM
  • i get this in the error log

    License Activation (slui.exe) failed with the following error code:
    0x8002801D

    Tuesday, September 3, 2013 9:42 AM
  • That implies that the essential problem is still the same - despite the change in the MGADiag report.

    I think your best bet in that case is going to be a repair install...

     

    Download the SP1 Refresh for your language and edition from the links on these pages...

     

    Heidoc - Microsoft DR Download links

     

    The links are for downloads from the Digital River servers run for MS, so are about as safe as you can get :)

     

    Once you have it downloaded, you then need to burn the DVD from it - use either the Windows Disk Image Burner, or (better still) your favourite burning application at the slowest speed possible.

     

    Note that you do NOT 'drag and drop' the file to the disk, you must use the 'burn an image' option from your app - or you'll end up with a useless coaster :)

     

    Once you have the disk burnt, check that it boots the (or any other) system OK - but do NOT start the repair from there - you must start the repair from within a normal Windows boot.

     

    Follow the instructions in this tutorial - http://www.sevenforums.com/tutorials/3413-repair-install.html

    - and they should help you get through it (it's not as difficult as it looks!)

     

    Always ask questions first if you're unsure - either here, or in sevenforums.

     

    Good luck with it!



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, September 3, 2013 10:55 AM
    Moderator
  • Question -

    I have the User data and system data installed on two different drives.  When I first installed windows 7 (new SSD for system and new HDD for data)  i used the seven forums tutorial to separate the two during the install.  Will the repair install work on this setup?

     

    Tuesday, September 3, 2013 12:52 PM
  • You'd best ask that from whoever wrote that tutorial - probably Brink?

    I tend to do minimal changes to the default installation, apart from moving the My Documents Folder(s) out to secondary partitions.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, September 3, 2013 2:10 PM
    Moderator
  • it was this tutorial that I had used.

    http://www.sevenforums.com/tutorials/124198-user-profiles-create-move-during-windows-7-installation.html

    However I was not able to undo the changes and because of the change I could not do a repair install.

    I resorted to doing a clean install.

    Monday, September 9, 2013 12:12 PM
  • That's one of the problems of making such wholesale changes to the system - it breaks some of the necessary links in such situations.

    Good luck with the fresh install!


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, September 10, 2013 9:53 PM
    Moderator