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Can not use vital features of OneCare due to "not logged on as administrator error message"

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Every time I try to make a back-up, update, or modify the firewall OneCare i get the same error message... Can't perfom action due to inability to log on as administrator... I am running an HP Pavilion w/Vista Home Premiun I am the administrator w/password... Please Help

Thursday, September 11, 2008 10:47 PM

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If you are using Vista, those actions would present you with a UAC prompt to acknowledge that you are the one initiating this action - even if you are an administrator. If this is not happening, please contact OneCare support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 8:39 PM
Friday, September 12, 2008 5:33 PM

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If you are using Vista, those actions would present you with a UAC prompt to acknowledge that you are the one initiating this action - even if you are an administrator. If this is not happening, please contact OneCare support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 8:39 PM
Friday, September 12, 2008 5:33 PM

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UAC does not have anything to do with this... Its all OneCare stating it can't continue the action...

Tuesday, September 16, 2008 10:57 PM
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Sorry for my delayed return reply. If it isn't a UAC prompt and it is OneCare, then my advice to contact support is the answer for you. Apparently there is something wrong with permissions.

-steve

Tuesday, September 23, 2008 3:01 PM

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How do I do that?

Wednesday, September 24, 2008 5:09 AM
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Guanako512 wrote:

How do I do that?

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Wednesday, September 24, 2008 1:46 PM

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