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Windows 7 Build 7601 Copy is Not Genuine RRS feed

  • Question

  • This popped up and I am not very happy!

    I bought this and another copy from the Microsoft Store!

    There has been no software installs, uninstalls, or changes.

    Any help appreciated, thanks!

     

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-293MC-78FW4-G24QW

    Windows Product Key Hash: wJCaxo2aSY8RnU/NW3ReI/fjm3Q=

    Windows Product ID: 00359-911-4764223-85088

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {4A0358B9-0252-4132-8B2F-36BA3DF35D7A}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Professional Edition 2003 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{4A0358B9-0252-4132-8B2F-36BA3DF35D7A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G24QW</PKey><PID>00359-911-4764223-85088</PID><PIDType>5</PIDType><SID>S-1-5-21-546911271-3140378983-2768353065</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MP061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20070627000000.000000+000</Date></BIOS><HWID>360A3B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M07    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>84E205207467DDC</Val><Hash>5pfpzPPCXOMP2pZVLDKWAEpSIKM=</Hash><Pid>70145-750-2945852-57292</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00170-911-476422-01-1033-7600.0000-2982009

    Installation ID: 018922498761011864993371848580124976020453699946179441

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: G24QW

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 9/3/2011 1:05:26 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 9:3:2011 09:48

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEABQABAAEAAAABAAAAAgABAAEAJJTmEnDb6k6I/k6e4jA8sNC4/tmoxxqzBCYqhQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   M07    

      FACP DELL   M07    

      HPET DELL   M07    

      BOOT DELL   M07    

      MCFG DELL   M07    

      SLIC DELL   M07    

      SSDT PmRef CpuPm

    Saturday, September 3, 2011 6:15 PM

Answers

  • Ok, after calling MS support (1-800-642-7676 then transferred to 1-866-530-6364), it seems the Microsoft Store servers are having issues. They had to reissue new codes for my copies.
    • Marked as answer by nathans77 Saturday, September 3, 2011 8:11 PM
    Saturday, September 3, 2011 8:11 PM

All replies

  • Saturday, September 3, 2011 6:41 PM
  • Ok, after calling MS support (1-800-642-7676 then transferred to 1-866-530-6364), it seems the Microsoft Store servers are having issues. They had to reissue new codes for my copies.
    • Marked as answer by nathans77 Saturday, September 3, 2011 8:11 PM
    Saturday, September 3, 2011 8:11 PM
  • This was very helpful information. I hope if I wait longer than 40 minutes on the phone I will get through to somebody.
    Saturday, September 3, 2011 9:29 PM
  • To all those people that have this problem, I have figure out the solution after 3 days.

    Step 1: copy down the 25 character product ID that is found on your windows CD or the windows sticker on your computer.

    Step 2: Go to Control Panel -> System and Security -> system

    Step 3: On the very bottom of the page, there is a "Change the product key" link, click on it and enter your 25 character product key

    Step 4: End of frustration

     

    MS wanted everyone to re-activate their windows to prevent piracy.

    MS should told us that when we installed SP1.

     

    Sunday, September 4, 2011 6:32 AM