Cannot find the course I bought this morning RRS feed

  • Question

  • I can't figure out how to get started with the program I bought this morning.  I would appreciate any help you can give. 
    Wednesday, October 21, 2009 6:54 PM

All replies

  • Dear eburger:

    Can you please send your issue details at learnmgr@microsoft.com with the following detail’s?

    -First Name

    -Last Name

    -Live ID you used to login to E-Learning

    -16 Digit Hex PUID

    16 Digit Hex PUID –

      • Go to the following site:  https://account.live.com/SummaryPage.aspx
      • Sign-in to Windows Live.
      • Click on Account Summary (in the left nav)
      • Click on Registered Information (Above Password Reset Information)
      • This will open up to your profile data. 
      • Scroll all the way down to the bottom and you will see the words: Unique ID: [16 digit HexPUID]
      • Copy that 16 digit number paste it into this email.


    -Course Name and Number you are referring to.

    -URL where error/issue encountered.

    -Screenshot of the error if you can get.

    -Detailed description of the problem.

    -Phone number we can reach you at.

    -Country you are located in.

    Vishwajeet Kumar Mishra
    Microsoft Learning Tier 2 Support Team.

    Friday, November 6, 2009 9:16 PM
  • i read the whole thing and i'd give it a 10. to be honest i don't really watch the news. Pro Acai Max
    Saturday, November 21, 2009 10:55 AM