Unable to open Deployment Manager

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  hi

  We have CRM 2011 in a production enviroment and I need to access the Deployment Manager, when I try to open it I get an error that the CRM Deployment Snap-in will not load, then I get the following error code FX:{1ac9de3e-24ae-480d-9e15-65386b76e433}

  and it says Logon failure: unknown user name or bad password.

  what can i do?

  tanks

  Thursday, August 21, 2014 4:12 PM