i need cancel 'genuine' on my oomputer?

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  Hi Badri,

   

  In order to recieve the best support, we request all users initially run the Genuine Diagnostics tool to try and identify the issue you may be having.

  Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

  
   

  Thank you,

  Darin Smith

  MGA Forum Program Manager

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  All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

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  Wednesday, April 25, 2007 9:42 PM