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Office 2003 Keeps Asking for "Accept" on EULA RRS feed

  • Question

  • I have a legitimate copy of Office 2003 which has been installed and working fine on my computer.  However, last Wednesday my computer crashed and I had to reinstall Windows Vista and all my programs, including Office 2003.  When I installed Office 2003, it validated ok, but now every time I open an Office program or a file in one of the programs, I am asked to "Accept" the EULA.  When I click on the dialog, it goes away and I can use the program.  But, the next time I open an Office program it starts all over again.  How can I fix this?

     

    Here's the diagnostic report.

     

     

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-9364X-37XGX-24W6P
    Windows Product Key Hash: aA067NOL80NWIZ94L6hWVdZMoIo=
    Windows Product ID: 89580-OEM-7332132-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {E6EBA78D-3F9B-4E3E-9C20-104665878F5E}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.070627-1500
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    Grace Flag: 0x0
    Commit: N/A, hr = 0xc004f012
    Reboot Flag: 0x0
    ThreatID(s): N/A, hr = 0xc004f012
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2968-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E6EBA78D-3F9B-4E3E-9C20-104665878F5E}</UGUID><Version>1.7.0062.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24W6P</PKey><PID>89580-OEM-7332132-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-1451250907-351305879-3088137488</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell DXP061                  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.5.0 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070524000000.000000+000</Date></BIOS><HWID>EA313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>119</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>6914FA51A646716</Val><Hash>e2qV83i+Z2Ku4XJ5a2V0Vm0HGDM=</Hash><Pid>70145-OEM-5790786-80375</Pid><PidType>6</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Sunday, October 28, 2007 12:19 AM

Answers

All replies

  • You must accept the Office End User License Agreement every time that you start an Office program:

    http://support.microsoft.com/kb/884202/en-us

     

     

    Sunday, October 28, 2007 8:52 PM
  •  

    I too had this problem and have been scouring for an answer.  Everyone says sign on with and administrator account, but I already am.  Finally I went to Control Panel-User Accounts and turned User Account Control Off.  Rebooted machine, started office programs, accepted EULA's, restarted office programs to make sure EULA doesn't pop up, go back to User Accounts and turn User Account Control on, rebooted. Now EULA doesn't pop up anymore.

     

    Good Luck

     

    Brian

    • Proposed as answer by bvoxy Tuesday, May 11, 2010 5:33 PM
    Wednesday, January 30, 2008 8:03 PM
  • Thanks for your help.  I just had the same problem now, Googled it, and found your solution and it worked fine.

    ds
    Wednesday, August 27, 2008 9:56 PM
  • bnairb,

    Thank you for visiting us here in the Office Genuine Advantage (OGA) program forums.

    We wish you the best!

    Rick, MS

    • Marked as answer by RickImAPC Tuesday, September 2, 2008 5:59 PM
    Tuesday, September 2, 2008 5:59 PM
  •  

    I too had this problem and have been scouring for an answer.  Everyone says sign on with and administrator account, but I already am.  Finally I went to Control Panel-User Accounts and turned User Account Control Off.  Rebooted machine, started office programs, accepted EULA's, restarted office programs to make sure EULA doesn't pop up, go back to User Accounts and turn User Account Control on, rebooted. Now EULA doesn't pop up anymore.

     

    Good Luck

     

    Brian

    Worked for me so thanks!
    Tuesday, May 11, 2010 5:33 PM
  • Thanks - this is the only solutionm that worked for me.  No idea why it should work but it does.
    Monday, August 9, 2010 12:29 PM
  • Running Office 2007 limited version and Office 2003 to add Outlook, Access, and other functionality. Have had the EULA problem, especially with Outlook 2003, and have tried this solution. However, after turning off user account control and opening MSOffice programs I got no EULA notice on any program. They all start notmally. Now we'll see what happens when I turn UAC back On!
    Monday, August 16, 2010 3:42 AM
  • I found the solution that worked for me was to install the office 2003 service pack 3 update and then reboot and then this message no longer appears. If using a works computer or network computer then you must add your user to the administrator group or simply login as administrator on that pc and install the updates for office, reboot and re-login as normal.
    Wednesday, September 1, 2010 8:03 AM