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Victim of counterfeiting how to report the scammer? RRS feed

  • Question

  • I bought Windows 7 Ultimate from an Ebay seller for $130.00 in November. The seller has 100% feedback, he mostly sells home products but he did sell a few Windows Ultimate and all of these buyers gave him positive feedback, so I decided to buy it from him. I installed it on my laptop, it went very well and activated without any problem. I gave the seller a positive feedback. The windows 7 worked fine until last week, I got a message the copy of my windows 7 is not genuine. It was too late for me to do anything either on ebay or paypal. Why it took almost 90 days to detect the genuineness? I now understand that all the buyers who bought the same windows 7 from this scammed seller, gave him positive feedback before they found out they got scammed, it was too late for them to revise their feedback. I really want to report this scammed ebay seller, so people won't become his victims, any advice?

     

     

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

     

    Cached Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-QDXKW-M7Q64-QBGV3

    Windows Product Key Hash: kQnMAzadkCizKg5YCtx0Vuba/bM=

    Windows Product ID: 00426-068-1782746-86795

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {42C8ABB8-E945-4741-BBB3-7838C02899B0}(1)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    WGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{42C8ABB8-E945-4741-BBB3-7838C02899B0}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QBGV3</PKey><PID>00426-068-1782746-86795</PID><PIDType>5</PIDType><SID>S-1-5-21-3146183944-1238068540-2704906202</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.2C</Version><SMBIOSVersion major="2" minor="4"/><Date>20090824000000.000000+000</Date></BIOS><HWID>F2BA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-068-178274-00-1033-7600.0000-3172010

    Installation ID: 000664331970398942281192609275569866501390446362880350

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: QBGV3

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 3

    Trusted time: 2/13/2011 2:37:06 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: PASS

    Event Time Stamp: 2:12:2011 22:20

    WAT Activex: Registered

    WAT Admin Service: Registered

     

    HWID Data-->

    HWID Hash Current: OAAAAAEAAgABAAEAAAAEAAAABAABAAEA6GGyf+DayCd6fwCefDnWm0YFHk9clNrqrpIwT8R6Rso=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    HPQOEM                             SLIC-MPC

      FACP                                   HP                          VADER  

      HPET                                    HPQOEM                             SLIC-MPC

      BOOT                                  HPQOEM                             SLIC-MPC

      MCFG                                 HPQOEM                             SLIC-MPC

      DMAR                                                                 _

      SSDT                                    PmRef                  CpuPm

      ASF!                                     HPQOEM                             SLIC-MPC

      SLIC                                      HPQOEM                             SLIC-MPC

      SSDT                                    PmRef                  CpuPm

     

     

    Thursday, February 17, 2011 5:26 AM

Answers

    • Marked as answer by Darin Smith MS Friday, February 18, 2011 12:18 AM
    Thursday, February 17, 2011 5:37 AM
    Moderator
  • "Rd2rich" wrote in message news:ae83f4fd-1422-4b91-b3ef-b23aa3b6454b...

    I bought Windows 7 Ultimate from an Ebay seller for $130.00 in November. The seller has 100% feedback, he mostly sells home products but he did sell a few Windows Ultimate and all of these buyers gave him positive feedback, so I decided to buy it from him. I installed it on my laptop, it went very well and activated without any problem. I gave the seller a positive feedback. The windows 7 worked fine until last week, I got a message the copy of my windows 7 is not genuine. It was too late for me to do anything either on ebay or paypal. Why it took almost 90 days to detect the genuineness? I now understand that all the buyers who bought the same windows 7 from this scammed seller, gave him positive feedback before they found out they got scammed, it was too late for them to revise their feedback. I really want to report this scammed ebay seller, so people won't become his victims, any advice?

     

     

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

     

    Cached Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-QDXKW-M7Q64-QBGV3

    Windows Product Key Hash: kQnMAzadkCizKg5YCtx0Vuba/bM=

    Windows Product ID: 00426-068-1782746-86795

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

     

     

     


    You still need to report him to eBay and PayPal - they can take appropriate action ONLY when informed of abuse.
    If you use a credit card to pay your PayPal bill, you may be able to claim back through them.
     
    As to why it took 90 days......
    Here's my standard spiel on your situation...
    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
    Here's my standard spiel on the time-delays involved in tagging abused keys....
     
    For MSDN Keys:-
     
    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.
    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.
    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.
     
    For products sold using a loader:-
    The loader gets around online activation by fooling the computer into thinking that the OS is installed onto the correct machine, by modifying certain files. Because of a number of factors, it's impossible to stop this, so MS came up with the WAT update - which has the ability to scan the relevant files, and detect the use of a loader tool. If the user fully updates the machine, including recommended updates and optional updates, then the WAT update is installed and starts work, and within 3 days, a loader-installed machine will get a notification. However, the WAT update is a voluntary one, at least at the first update run, and can be uninstalled, or refused
    The other time the WAT update is installed, is when you validate Windows for some reason - it is part of the validation process, rather than the activation process. this time, it does the scan immediately, and again this will show as non-genuine if a Loader is present.
    If a user never needs/wants to validate, then they need never install the WAT update, and may never see a non-genuine notification.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, February 18, 2011 12:18 AM
    Thursday, February 17, 2011 9:24 AM
    Moderator

All replies

    • Marked as answer by Darin Smith MS Friday, February 18, 2011 12:18 AM
    Thursday, February 17, 2011 5:37 AM
    Moderator
  • "Rd2rich" wrote in message news:ae83f4fd-1422-4b91-b3ef-b23aa3b6454b...

    I bought Windows 7 Ultimate from an Ebay seller for $130.00 in November. The seller has 100% feedback, he mostly sells home products but he did sell a few Windows Ultimate and all of these buyers gave him positive feedback, so I decided to buy it from him. I installed it on my laptop, it went very well and activated without any problem. I gave the seller a positive feedback. The windows 7 worked fine until last week, I got a message the copy of my windows 7 is not genuine. It was too late for me to do anything either on ebay or paypal. Why it took almost 90 days to detect the genuineness? I now understand that all the buyers who bought the same windows 7 from this scammed seller, gave him positive feedback before they found out they got scammed, it was too late for them to revise their feedback. I really want to report this scammed ebay seller, so people won't become his victims, any advice?

     

     

    Diagnostic Report (1.9.0019.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Invalid License

    Validation Code: 50

     

    Cached Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-QDXKW-M7Q64-QBGV3

    Windows Product Key Hash: kQnMAzadkCizKg5YCtx0Vuba/bM=

    Windows Product ID: 00426-068-1782746-86795

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

     

     

     


    You still need to report him to eBay and PayPal - they can take appropriate action ONLY when informed of abuse.
    If you use a credit card to pay your PayPal bill, you may be able to claim back through them.
     
    As to why it took 90 days......
    Here's my standard spiel on your situation...
    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
    Here's my standard spiel on the time-delays involved in tagging abused keys....
     
    For MSDN Keys:-
     
    MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system. I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of weeks.
    It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.
    The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash. This could take anything up to a year or more.
     
    For products sold using a loader:-
    The loader gets around online activation by fooling the computer into thinking that the OS is installed onto the correct machine, by modifying certain files. Because of a number of factors, it's impossible to stop this, so MS came up with the WAT update - which has the ability to scan the relevant files, and detect the use of a loader tool. If the user fully updates the machine, including recommended updates and optional updates, then the WAT update is installed and starts work, and within 3 days, a loader-installed machine will get a notification. However, the WAT update is a voluntary one, at least at the first update run, and can be uninstalled, or refused
    The other time the WAT update is installed, is when you validate Windows for some reason - it is part of the validation process, rather than the activation process. this time, it does the scan immediately, and again this will show as non-genuine if a Loader is present.
    If a user never needs/wants to validate, then they need never install the WAT update, and may never see a non-genuine notification.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, February 18, 2011 12:18 AM
    Thursday, February 17, 2011 9:24 AM
    Moderator