locked
Error occurred while checking for outgoing e-mail RRS feed

  • Question

  • Hi,

    I am getting this error on my prduction server..during email send..

    #61346 - An error occurred while checking for outgoing e-mail messages to process for SMTP: http://cermserver. System.Web.Services.Protocols.SoapException: Server was unable to process request.

       at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

       at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

       at Microsoft.Crm.Sdk.Proxy.CrmService.Execute(Request Request)

       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.RetrieveNextMessageInternal()

       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.RetrieveNextMessage()

       at Microsoft.Crm.Tools.Email.Providers.CrmPollingSendEmailProvider.Run()\r\n

      0x80040220

      SecLib::CrmCheckPrivilege failed. Returned hr = -2147220960 on UserId: 1b9c1f3e-8172-dd11-ad4d-02bfac10ca81 and PrivilegeId: 6fd3eb4f-66e3-4587-b4ab-c064f03ad783

      Platform

     

     

    For more information, see Help and Support Center at

    Please help..

    Thanx in Advance..

    Regards,
    Arvind


    Regards, Arvind
    Thursday, February 25, 2010 10:22 AM

Answers

  • Hi Arvind,

    your user (id 1b9c1f3e-8172-dd11-ad4d-02bfac10ca81 ) does not have the right prvSendAsUser, which can be found as setting 'Send E-Mail as Another User' on the tab 'Business Management'
    Thursday, February 25, 2010 10:31 AM

All replies

  • Hi Arvind,

    your user (id 1b9c1f3e-8172-dd11-ad4d-02bfac10ca81 ) does not have the right prvSendAsUser, which can be found as setting 'Send E-Mail as Another User' on the tab 'Business Management'
    Thursday, February 25, 2010 10:31 AM
  • Hi  ckeller,

    User has Admin rights in CRM.
    Regards, Arvind
    Thursday, February 25, 2010 12:49 PM
  • Is this correct?

     http://cermserver
    The mind i just like a parachute, it only works when open.
    Friday, February 26, 2010 10:18 AM
  • ya..url is correct...i just written dummy url here..
    Regards, Arvind
    Sunday, February 28, 2010 12:21 PM