Asked by:
Failure To Add Contacts to a Marketing Lists

Question
-
When l try to add active contacts to a marketing lists in CRM 2013 it fails with the following error: request to add contacts failed:object reference not set to an instance of an object crm.
Has anyone experienced this and how was it resolved
ATC
Thursday, March 24, 2016 9:47 AM
All replies
-
Hello,
Do you have any plugins that handle Associate message?
Dynamics CRM MVP
Read My blog
Subscribe for one of my coursesThursday, March 24, 2016 9:54 AMModerator -
Unfortunately no the only error message l receive is request to add contacts failed:object reference not set to an instance of an object crm.
ATC
Wednesday, March 30, 2016 10:43 AM -
Please, provide a screenshot of error dialog window.
Dynamics CRM MVP
Read My blog
Subscribe for one of my coursesWednesday, March 30, 2016 10:45 AMModerator -
Thanks please see below
ATC
Wednesday, March 30, 2016 11:49 AM -
ATC
Wednesday, March 30, 2016 11:52 AM -
I believe that you use CRM On-Premise. So please turn on trace on CRM Server, restart iis, reproduce this error, open logs folder and investigate it. If something would not be clear you can post logs here.
Dynamics CRM MVP
Read My blog
Subscribe for one of my coursesWednesday, March 30, 2016 12:00 PMModerator